Jaylene provides amazing customer service and is a kind person. I don’t think the dealer could ask for more.
5/16/2024
Janecia M. VERIFIED CUSTOMER
Tony was fantastic
5/15/2024
Marcia P. VERIFIED CUSTOMER
simon was very nice and efficient. He said I needed 3tires but have decided to wait and maybe get another quote or 2 . Thank you
5/15/2024
Mike J. VERIFIED CUSTOMER
The service took two days. I was expecting two hours
5/15/2024
Harpreet B. VERIFIED CUSTOMER
Stefani was very nice and polite. He gave me a quick and great service. He is a good asset to the company.
5/14/2024
Holly L. VERIFIED CUSTOMER
Great service
5/14/2024
Doug K. VERIFIED CUSTOMER
Alex was superb - we had just arrived on the auto train in Sanford from VA when our low pressure warning light came on. We were a mile away from your dealership and were seen/taken care of immediately. We had tires replaced with no issues, and Alex arranged for Ubers for us to get some lunch while work was done. It was a perfect experience- the car wash was a great ending. Perfect Audi service
5/14/2024
Gracie B. VERIFIED CUSTOMER
Alejandro was great, however, when he was out, I could not get any help from anyone else. I asked for multiple updates on Monday with no response, then I called for an update & the lady that answered said she couldn’t get me any information & I would have to call back in the morning. Since I was at work, I had my mom call for an update. When she did, she was HUNG UP ON & the service advisor proceeded to call me twice, then my mom got him on the phone again & was refused to be passed to a manager. Overall, shocking customer service & we found out my car had BEEN ready & no one let me know until it was too late to pickup on Monday.
5/14/2024
Hiromi A. VERIFIED CUSTOMER
Thank you!
5/14/2024
Hector Rene. VERIFIED CUSTOMER
5 star
5/12/2024
Brandon S. VERIFIED CUSTOMER
No big deal, it just took awhile to get our loaner ready so we could go take care of our business for the day.
5/12/2024
Karla C. VERIFIED CUSTOMER
Every time I go in to get my car serviced Jaylene is there too and it’s like seeing an old friend now. Shes always nice to talk to and she always makes sure im updated on everything with my car.
5/12/2024
Jolene G. VERIFIED CUSTOMER
Both Arameh and the young man who picked up my car were phenomenal
5/12/2024
Joji R. VERIFIED CUSTOMER
Great exceptional service
Well received and really did a great job within 24 hours. Thank you for the loaner car.
5/12/2024
Rosemary H. VERIFIED CUSTOMER
Thank you! Excellent service!
5/12/2024
Wendy F. VERIFIED CUSTOMER
Ryan was perfect. He is knowledgeable, polite, even keeled, great personality and Audi is lucky to have him.
5/12/2024
Martin S. VERIFIED CUSTOMER
Jaylene did an excellent job from start to finish!