I love working with Jaylene. She is knowledgeable, follows through on what she says is needed
3/6/2024
Irene Z. VERIFIED CUSTOMER
Provided detailed information and feedback.
3/6/2024
Jacqueline C. VERIFIED CUSTOMER
Loved the experience dealing with McGrath Audi!
3/6/2024
Erin L. VERIFIED CUSTOMER
He was helpful, positive, kind, and efficient with time.
3/6/2024
Alfonso D. VERIFIED CUSTOMER
I thank to your company and staff who for doing a good job! I thank you for your service for keeping update with me. I will come again to your service for the next time. I highly recommed for anyone to come to your company.
3/6/2024
Jose R. VERIFIED CUSTOMER
Good job
3/5/2024
Thearath N. VERIFIED CUSTOMER
Great service, on time I'm happy with it.
3/5/2024
Diana G. VERIFIED CUSTOMER
Thank you for service
3/5/2024
Gary F. VERIFIED CUSTOMER
Engine needs to be replaced in my 2014 Audi A5 after only 97,000 miles. It appears there will be no financial help from Audi. My Toyota Camry engine is still going after 316,000 miles.
3/5/2024
Steve C. VERIFIED CUSTOMER
Had a amazing experience getting my service done! Stephano provided the best communication and customer service. My service was done quickly and I will definitely be back!!
3/5/2024
James L. VERIFIED CUSTOMER
I appreciated Jaylene’s professionalism, diligence, and communication while managing my service experience. She kept me well informed and took a lot of the stress out of the process of getting my service approved and done for me.
3/4/2024
James K. VERIFIED CUSTOMER
Christian, did not let me know when my vehicle was completed. The service scheduled for 3 hours, i didn’t get my vehicle for 2 additional days. I texted the first day, called the service line the second day and received a text the following Monday. Very disappointed in the lack of communication, when I arrived to pick up my car, there was no apology or indication of anything lacking. I will be looking for other places for service moving forward.
3/4/2024
Thomas S. VERIFIED CUSTOMER
Sino is the best. Relaxed, confident, knowledgeable an asset to Audi Morton Grove
3/4/2024
William V. VERIFIED CUSTOMER
Arameh did a great job explaining everything that was done with my vehicle. Thank you Arameh!
3/4/2024
Edgar S. VERIFIED CUSTOMER
Roberto is very friendly and very good with customer service . Keep up .
3/3/2024
Megan G. VERIFIED CUSTOMER
I had been dealing with arameh for the last few years and was thrilled with his service. I received a new representative and suddenly finding all sorts of problems and needs for service on a vehicle i’ve brought in a few times over the master for regular checkups or minor issues, and then quoting me half of what the car if even worth (if that) is unacceptable. I don’t know if i was treated like this because I was a woman. Furthermore, nobody charges for diagnostics anymore. Yet, I was being charged for diagnostics for each section of my car they were looking at (3 or 4). I am so insulted and had actually considered purchasing my car again from you. My husband and I are both customers, as is one of my brothers. My family worked in the automotive parts business for 80 years. Still, I was treated like someone they were trying to see how much money they can make
3/3/2024
Anna L. VERIFIED CUSTOMER
Great place , excellent customer service, very professional friendly, highly knowledgeable technicians!
Thank you
Tomas L.
3/3/2024
Salma K. VERIFIED CUSTOMER
Good service
3/2/2024
Sead H. VERIFIED CUSTOMER
I just had my oil change and I’m happy with the service that Audi preformed. Thank you so much!!
3/1/2024
Patrick C. VERIFIED CUSTOMER
Ryan was excellent. Very thorough and attentive to all aspects of getting the car serviced. Sometimes the news is not happy, e.g. the car has cost issues that had not been anticipated. He did a very good job of handling all items of the service - good and not so good. I would highly recommend Ryan and I anticipate he will be a valued employee for as long as McGrath has him.