Stefano exemplifies what a top service representative looks like. From the moment me and my wife walked in, we could tell his service was going to be superb just from his charismatic greeting. We recently changed from Audi South Orlando to Audi Lakeland and we’re pleased to say that it was well worth it. Our experience with Stefano was very definitely what made the difference between the service department, where the customer service itself was what prompted us to drive an extra 10 minutes to change from Audi South Orlando to Audi Lakeland. We will continue to service our vehicle there.
3/1/2024
Deborah S. VERIFIED CUSTOMER
Always answers all questions, knowledgeable polite and courteous efficient makes sure I am comfortable with what is being done to the car
2/29/2024
Marc W. VERIFIED CUSTOMER
This was my first time at the dealership. Ryan was extremely friendly and provided fantastic service! He took the time to review my vehicles service history and we set a plan for future maintenance. I will always bring my car here in the future and recommend your dealership. Great experience!!
2/29/2024
Benecio P. VERIFIED CUSTOMER
Very much satisfied
2/29/2024
Warren H. VERIFIED CUSTOMER
He is the absolute best !
2/29/2024
Mourice M. VERIFIED CUSTOMER
Excellent service
2/29/2024
Josh G. VERIFIED CUSTOMER
Tony’s always the best. Pays attention to everything going on and keeps you informed as work progresses. Appreciate it.
2/29/2024
Andrew H. VERIFIED CUSTOMER
Fantastic service
2/29/2024
Brian S. VERIFIED CUSTOMER
Once again Audi Morton Grove raised the bar. Ryan exceeded expectations with his customer first approach. From the moment I dropped off my wife's Q5 to the time I picked it up Ryan was in contact with me. Great job Ryan and thank you.
2/28/2024
Bharat M. VERIFIED CUSTOMER
Great service
2/28/2024
Edmond B. VERIFIED CUSTOMER
Ryan did an amazing job with the service on my vehicle and kept me informed on any status updates that needed to be relayed to me. I appreciate his time and effort and workmanship to keeping me a happy and valued customer of Audi McGrath. 10/10 service.
2/28/2024
Lena K. VERIFIED CUSTOMER
I appreciate the help from the service tech and the manager who helped look into a warranty issue.
2/28/2024
Paul K. VERIFIED CUSTOMER
Christian was great, very helpful and friendly.
Great customer service skills
2/28/2024
Raison J. VERIFIED CUSTOMER
Excellent job done .
2/28/2024
Paul B. VERIFIED CUSTOMER
Five years ago Audi Morton Grove urged me to replace the car battery.
Five years later I was told that there was no issue at all with my battery
Also the Audi Multipoint inspection was performed today and I was informed that everything was ok with my car.I drove today for roughly one hour and the computer just informed me that the oil level was low.
2/27/2024
Not Provided. VERIFIED CUSTOMER
Thanks Christian!
2/27/2024
Javier J. VERIFIED CUSTOMER
Tony was very helpful in explaining everything. I had great conversation with him as well. But I will be looking for another provider for my oil changes from here on. Prices are out of hand now. Was quoted $209 and paid $250
2/27/2024
Rob B. VERIFIED CUSTOMER
Took to long to get car back after service was completed. Should not take over an hour after I received text and video