Wasted 2 1/2 hours coming for a car that had a CEL light. Car smelled like burnt coolant wasn’t cleaned. Service writer didn’t call until i made it a big issue. Left the car with a half a tank was given back car on E( have pictures of mileage and gas tank E). Left the car in comfort mode for in it was in dynamic so most likely the porter that dropped it off had more fun than I had in the past week of owning it.
2/18/2024
Monica G. VERIFIED CUSTOMER
Tony was very helpful and knowledgeable.
2/18/2024
Krishyra W. VERIFIED CUSTOMER
As apart of my visit today, I had a key programmed as I did not receive my second key when I purchased the vehicle in November. After the visit was completed, the service advisor suggested that I use my warranty information to cover the cost of the key. I should not have been asked to cover the cost of a part that should’ve been with my original purchase.
2/18/2024
Lino G. VERIFIED CUSTOMER
10/10 service from Jaylene
2/17/2024
Simon C. VERIFIED CUSTOMER
Service was FANTASTIC
2/17/2024
Jasmia F. VERIFIED CUSTOMER
Great customer service, the reps should get more familiar with what’s covered under the extended warranties but other than that, everything went as planned and my vehicle is running well.
2/17/2024
Moneer I. VERIFIED CUSTOMER
Great service
2/17/2024
Tom W. VERIFIED CUSTOMER
Service provided as requested and on time - and car was cleaned
2/17/2024
Danuta R. VERIFIED CUSTOMER
We are very happy with the service provided by Ryan. He explained all problems and provided solutions to solve them. Everything was done in a professional and timely manner.
2/16/2024
Danielle B. VERIFIED CUSTOMER
Ryan was great help getting me set for my work during my car’s maintenance and repair. He exemplified excellence and empathy for customers. I will continue to rely on him for future work and regular maintenance.
2/16/2024
David K. VERIFIED CUSTOMER
outstanding representative of your company
2/16/2024
Daniel H. VERIFIED CUSTOMER
Ryan is awesome
2/16/2024
Boualem K. VERIFIED CUSTOMER
Ryan is always there to help and great us with warm smile very professional, knowledgeable and gives a very good costumer service, he deserves a promotion . A++ Ryan .
2/16/2024
Roger S. VERIFIED CUSTOMER
Would like more timely updates
2/16/2024
Denise M. VERIFIED CUSTOMER
It took over 3 1/2 hours for an oil change that was quoted about2 hours. Also the filter was taken apart and left on the floor on passenger side.
2/16/2024
Michael C. VERIFIED CUSTOMER
Christian was great to work with
Probably my best customer service experience at a dealership ever