Jawad was awesome, best service I’ve ever had at a car dealership!
11/17/2019
Anjana C. VERIFIED CUSTOMER
Randy is hands down the best I’ve ever worked with. Super efficient. Goes above and beyond. Every time. Levels above the rest of staff there honestly. I rely on him and trust him completely.
11/17/2019
Diane L. VERIFIED CUSTOMER
My car was there for 4 hours. No communication during this time. I changed my personal information. Phone number with Jawal. Not reflected on paperwork. My invoice says oil change in 3 months when I have synthetic oil. So why is this not correct this is the dealers issue. I had to call to see if my car was done. It was and they said another 30 minutes to wash. I declined and picked it up. It was washed and ready to go. My report says my tires are not even Jawal says Audi doesn’t recommend rotation of tires. I would have like to have made that decision as all my other cars have always had the tires rotated at the 2 year mark. Should have received a phone call to keep me informed and let the owner make the decision on what they want. Also my email is on the receipt yet this report went to my husbands email. He also has an Audi. So IT there is not working as it should. It’s frustrating
11/16/2019
John P. VERIFIED CUSTOMER
Dariusz was great. A real advocate.
11/16/2019
Sang H. VERIFIED CUSTOMER
Randy was helpful, it was exemplary customer service i ever had
11/16/2019
Lucyna C. VERIFIED CUSTOMER
I was completely satisfied with Arian's help on Thursday. He made sure that my car's service was done in a timely manner.
11/16/2019
Teryl S. VERIFIED CUSTOMER
Very pleased
11/16/2019
Mathew D. VERIFIED CUSTOMER
Always a pleasure to see and work with Jawad!
11/16/2019
Edward M. VERIFIED CUSTOMER
The ssales and ervice experience was top notch - made me feel like a VIP. Your dealership exceeded my expectations in all respects.
11/16/2019
Ivan W. VERIFIED CUSTOMER
On Wednesday November 12th I was quoted A price for a 2012 Audi S5 Quattro wheel.I purchased the wheel for $827.00 and was told the wheel will be at the dealership the next business day. On Thursday November 13th I received a call say my wheel had arrived at the dealership. Once I arrived I was told it would be a $25 - $30 charge to put the wheel on my vehicle and agreed. Everything was great until one hour later a representative returned and told me I only paid for a rim not a tire. I told him there must be some misunderstanding because I made it perfectly clear that I needed a wheel and my receipt shows one wheel.. The representative insisted that I paid for a rim so I requested a refund and went back to the dealership I purchased my car from and paid $701.98 for the wheel with a two year replacement agreement plan. I am still waiting for the refund of $827.00 to return to my credit card
11/16/2019
Rafael U. VERIFIED CUSTOMER
Jawad is the reason I go to my local Audi dealer as opposed to my city’s Porsche/Audi performance and running specialist. Thanks again man!
11/16/2019
Azhar G. VERIFIED CUSTOMER
Perfect and professional service
11/16/2019
Mirko M. VERIFIED CUSTOMER
Nikho is a true professional and a credit to your organization. I brought my vehicle in concerned about squeaking of breaks. My vehicle was evaluated and Nikho explained in detail that no work was necessary at this time . It was so refreshing to receive an honest evaluation, especially considering that I stopped going to Fletch Jones because they are dishonest and deceptive. I’m very pleased with my encounter and will continue to service my vehicle with Audi Morton Grove and specifically with Nikho.
11/16/2019
James W. VERIFIED CUSTOMER
very helpful and efficient
11/16/2019
Sindi L. VERIFIED CUSTOMER
Great, friendly, prompt service.
11/16/2019
Joseph L. VERIFIED CUSTOMER
Couldn’t have been better!
11/16/2019
Nicholas M. VERIFIED CUSTOMER
Jawad provided excellent customer service, and he made sure I understood everything that was going on, every step of the way.
11/16/2019
Michael N. VERIFIED CUSTOMER
Jawad Sayal is polite, professional, and knowledgeable. It’s a pleasure having him assist in service.
11/16/2019
Atheefur P. VERIFIED CUSTOMER
Kept me updated and made recommendations
11/15/2019
Brian F. VERIFIED CUSTOMER
The updates could have been more frequent and detailed. Response time to calls and messages left to turn company could improve. Otherwise, Nikho and the remaining staff treated me professionally. The work seems to be holding up as well. Thank you.