Jawad is very professional and super friendly service advisor . I was surprised how he care about customers . I am very satisfied with Mc Grath audi service !
11/9/2019
Ramphis M. VERIFIED CUSTOMER
Quick and easy.
11/9/2019
Gabriella F. VERIFIED CUSTOMER
Jawal always provides complete details of the service provided and always takes the time to answer any and all of my questions. Thank you
11/9/2019
Erik B. VERIFIED CUSTOMER
The communication the last few days was excellent, so I appreciate the improvement. However, upon notifying me that my tire was damaged beyond repair, I had to be the one that clarified I had coverage for it, and I was promised a picture of the damage and never received it. I also went more than 2 days without any communication at all. This did not build any trust from my perspective, and I couldn’t help but think that the initial notice was an attempt to drive income on an unneeded repair (I had driven the car for some time without a problem or caution indicator). Early communication in this type of situation would have gone a long way to build trust. The improvement at the end after I left a message saying as much was appreciated and the car is great after the service so far.
11/9/2019
John S. VERIFIED CUSTOMER
None
11/9/2019
Garth F. VERIFIED CUSTOMER
Very friendly, courteous and professional
11/9/2019
Linda R. VERIFIED CUSTOMER
Excellent service as we have become to expect from Randy.
11/8/2019
Linda S. VERIFIED CUSTOMER
Randy is always courteous, informative and a pleasure to work with. He and his team were great. Thanks again! Linda
11/8/2019
Przemyslaw G. VERIFIED CUSTOMER
Great service, as always
11/8/2019
Sandra S. VERIFIED CUSTOMER
Sing worked very hard to make me happy!
11/8/2019
Sophia M. VERIFIED CUSTOMER
Arian was great! Very happy with my service experience.
11/8/2019
Ivan K. VERIFIED CUSTOMER
;)
11/8/2019
Ganga H. VERIFIED CUSTOMER
Jawad is Excellent service guy. Very courteous & goes out of way
to help ! 10 Stars to him !!
11/8/2019
Alan M. VERIFIED CUSTOMER
Jawad is great. Very helpful, and courteous.
11/8/2019
Marzena A. VERIFIED CUSTOMER
Great service
11/8/2019
Bryan M. VERIFIED CUSTOMER
Randy’s communication was great. Appreciate the window chip fixes.
I didn’t receive an inspection report or a car wash.
11/7/2019
Patricia B. VERIFIED CUSTOMER
He was very nice
11/7/2019
Russell W. VERIFIED CUSTOMER
I would like to Thanks Nikho for putting TJ in my car to analyze the problem. I would like to say TJ was a car whisperer for identifying my problem!
11/7/2019
Matthew M. VERIFIED CUSTOMER
Randy was great!
11/7/2019
Kliton D. VERIFIED CUSTOMER
Completely satisfied with the service, and Jawad’s (and service manager Darious’) efforts and persistence in following up with Audi Corporate to resolve the repair of the timing chain for my Q5