Nikho was so caring I really appreciated his excellent customer service
10/22/2019
Samantha L. VERIFIED CUSTOMER
This is the second time I worked with Sinoeil and he was excellent to work with both time. He is a class act!
10/22/2019
Dana R. VERIFIED CUSTOMER
Jawad was very helpful and through when it came to my service appointment, he did a great job in easing my concerns surrounding the servicing of my car. I had been in an accident 5 months ago, and I was worried that the condition of my car had been permanently compromised as a result. He checked in often during the duration of my appointment, and was very personable as well. I will be returning to him for service appointments in the future due to the care he showed during the appointment. Thank you again!
10/21/2019
James G. VERIFIED CUSTOMER
Superb service. Dan is consummate professional
10/21/2019
Vladimir V. VERIFIED CUSTOMER
Thank you and I look forward to working with sinoiel doman his service was excellent.
10/21/2019
Jeffrey D. VERIFIED CUSTOMER
Always the best service. Love this place
10/21/2019
Cristine F. VERIFIED CUSTOMER
Jawad ,
Was amazing he kept me informed every step of the way . Darius is doing an amazing job leading the service department he is always helpful , piloted and accommodating.
Thank you both for keep my car in top shape and safe .
10/21/2019
Alan M. VERIFIED CUSTOMER
Daniel was incredibly helpful. And this is not the first time he was incredible.
10/21/2019
Enrico C. VERIFIED CUSTOMER
Randy Scarbro provided exceptional customer service and I would be more than happy to complete a survey based on the service I received at Morton Grove Audi.
Thank you,
Enrico
10/20/2019
David S. VERIFIED CUSTOMER
Jawad wasFantastic he answered all my questions he absolutely was a fantastic asset to your business I should have such guys in my construction company absolutely I was very satisfied with everything that happened during my wife’s new car inside your shop thank you again very appreciated will send lots of customers and I will be back for sure to your Audi dealership
10/20/2019
Brian S. VERIFIED CUSTOMER
Dan we exceptional, kept me informed of the status of my repair and tool great care reviewing the work that had been completed. Job well done Dan, keep up the great job!
10/20/2019
Stephen M. VERIFIED CUSTOMER
I was not completely satisfied but close enough. I asked for an ETA after a diagnosis of the issues with my car so I could decide on staying or getting a ride home. After three hours, I checked in and they had done most of the work. That was fine of course but it wasted time I could have been at work. Additionally, I was told they were washing my car. After another 30 minutes, I asked if it was done, it was still in line. Also, during the three hour wait, I texted using the number you texted me at and didn’t get a response. I also called the service dept from your second floor (I didn’t want to leave my laptop) and was told I’d get a call back which never came. Over all the service was fine and I got what I needed in an appropriate amount of time but the communication was terrible.
10/20/2019
Ben C. VERIFIED CUSTOMER
Jawad is a true professional and has superior skills with handling the needs of the customer and making sure all issues are addressed and resolved!!
Thank you Jawad!!
10/20/2019
Jennifer M. VERIFIED CUSTOMER
Thank you for accommodating with the loaner vehicle.
10/19/2019
Patrick K. VERIFIED CUSTOMER
More transparency on the work being done and explanation of how this relates to previous servicing.
10/19/2019
Edrice S. VERIFIED CUSTOMER
Daniel was great!
10/19/2019
Kamil P. VERIFIED CUSTOMER
Where to start. Randy is a outstanding advisor. I came in for a recall and he explained what the technician was going to exactly replace. Told me it will take 2-3 hours because the shop was backed up. But within an hour an a half the car was ready. I shed a tear that it was done so quickly. Like god damn!????
10/19/2019
Matthew H. VERIFIED CUSTOMER
Always friendly and reliable service. He took the time to walk everything through and gave me his honest opinion on what was best for me. The service is why I would come back