Small issues and overall I was satisfied however I left a message that was not returned and I was offered a car wash at my check in but the car was returned unwashed. Again, minor issues, but enough to say not completely satisfied
9/12/2019
Edwin B. VERIFIED CUSTOMER
Garage door opener still not working. I guess I’ll have to come back. Nevertheless, Daniel was excellent
9/12/2019
Rachel Joyce. VERIFIED CUSTOMER
Excellent service! Thank you
9/12/2019
Toni G. VERIFIED CUSTOMER
Daniel was a professional. Highly recommended
9/12/2019
Susan L. VERIFIED CUSTOMER
took about 15 mins for an "advisor" to greet us after dropping off vehicle for service. while I appreciate the vehicle being washed after servicing, they did not do that great of a job washing it. wheel wells and bumpers were not clean and they could have rinsed off the passenger side floor mat as well (driver side was only done). also incorrect info was stated on the loaner car doc (date and time of drop off was wrong).
9/11/2019
Najibullah W. VERIFIED CUSTOMER
Randy is excellent. Overall service staff is very kind.
9/11/2019
Jerry S. VERIFIED CUSTOMER
Thanks again
9/11/2019
John A. VERIFIED CUSTOMER
Jawad was excellent
9/11/2019
Ellen D. VERIFIED CUSTOMER
Daniel de la rosa was amazing. Knowledgeable, proactive, good communicator and more. This is the first time (other than Randy) when I didn't feel that I was just another #.
9/11/2019
Dean P. VERIFIED CUSTOMER
Fantastic customer service! Kept me up to date consistently.
9/9/2019
Anthony S. VERIFIED CUSTOMER
Just wish you guys had more of a selection of pre driven pick up trucks
9/9/2019
Holam L. VERIFIED CUSTOMER
Jawad was extremely helpful and so professional.
9/9/2019
David N. VERIFIED CUSTOMER
The sales process was a waste a time. Our trade was belittled as worthless. We were kept ‘on ice’ for hours and ended up walking away after Steve, the sales manager, retraded our deal. Days later we agreed to terms without a trade in. At closing Steve accused us of changing the terms by not including the trade. I will never buy another car from McGrath. He epitomizes everyones bad thoughts about buying a car. I’ve not experienced this at The Exchange or Fletcher Jones. Did I mention he’s a prick?
9/9/2019
Neal B. VERIFIED CUSTOMER
Jawad is amazing as usual, really did a great job on explaining things and helped me decide on getting AudCare!
9/9/2019
Federico L. VERIFIED CUSTOMER
Great service!! Thank you
9/9/2019
Katherine L. VERIFIED CUSTOMER
He was friendly and the time estimate was right.
9/9/2019
Elizabeth Z. VERIFIED CUSTOMER
Excellent
9/9/2019
Jesse G. VERIFIED CUSTOMER
Randy was friendly and communicated every step of the process clearly. He was a pleasure to work with.
9/8/2019
Don F. VERIFIED CUSTOMER
Sino is an exceptional service rep
You are lucky to have him