I was completely satisfied with Jawad, but the confusion surrounding the Uber rides was annoying. It had nothing to do with Jawad and he and Veronica did their best to sort it out.
8/22/2019
Richard G. VERIFIED CUSTOMER
Daniel got everything done to my satisfaction earlier than was promised. Great job!
8/22/2019
Michael C. VERIFIED CUSTOMER
Sinoeil was great! Will definitely request him when I return.
8/22/2019
E.J. S. VERIFIED CUSTOMER
Waiting for my money to balance the transaction.
8/22/2019
Anthony K. VERIFIED CUSTOMER
Jawad and the team was great in diagnosing the issue. I still need to wait a day or two to confirm that the problem has been fully resolved. If not I’m confident that your team will be able to fix the issue.
8/22/2019
Sarah M. VERIFIED CUSTOMER
Jawad has exceeded my expectations. Things took time, due to things out of his control. He kept me up to date on where things were and explained or clarified problems or services exceptionally well. I could only hope to have this type of service everywhere I go. Excellent customer service! Thank you Jawad!
8/21/2019
Irene Z. VERIFIED CUSTOMER
Jawad was a great help to me. I had mistakenly brought my car for service one week sooner than the scheduled date and was told that it was not possible to get my oil changed. I was very appreciative that Jawad kindly told me that he would be able to take care of me and have the service done. The service took less time than the estimated time given. Jawad was professional, kind, and more then willing to be of service. He also provided his cell # for any questions I may have in the future. Exemplary service!
8/21/2019
Mark F. VERIFIED CUSTOMER
Prompt and efficient
8/21/2019
Jason L. VERIFIED CUSTOMER
Super quick service. Kept me informed and managed my expectations very well. Can’t ask for anything more.
8/21/2019
Jacqueline D. VERIFIED CUSTOMER
Nikho went above and beyond! He was a pleasure to work with!
8/21/2019
Robert C. VERIFIED CUSTOMER
Niko was very accommodating and professional. I really appreciated his patience and and kindness during my visit.
8/21/2019
Ronald S. VERIFIED CUSTOMER
Ok
8/21/2019
Susan S. VERIFIED CUSTOMER
He was very courteous and answered all my questions with detail. I would be happy to work with him anytime.
8/21/2019
John J. VERIFIED CUSTOMER
Service was great and delivered ahead of time.
8/21/2019
Sandra O. VERIFIED CUSTOMER
Jawad was extremely helpful during my experience at Audi today. He is very knowledgeable as he was able to answer all of my questions. I will definitely be coming back to this Audi dealership because of him.
8/21/2019
David K. VERIFIED CUSTOMER
outstanding service as always
8/21/2019
Debra L. VERIFIED CUSTOMER
He was terrific! Handled my car’s unique problem with professionalism and patience. I was very happy with the customer service he provided.
8/21/2019
Peter S. VERIFIED CUSTOMER
Excellent service and friendly staff
8/20/2019
Deena R. VERIFIED CUSTOMER
Jawad restored my confidence in Morton Grove Audi. After the last 2 times I was going to give up on them.