I made my rep aware of a light on about a problem with a light on the car , I told him that I would be out of town for 2 days , pick up the car the 3rd day , was told the recalls were done and he recommended I replace the light ( under warrenty )
Why the light wasn’t taken care of ?? Why I wasn’t informed of this recommendation
That I would have approved puzzles me , now I have to make a new appointment to fix a issue that we both knew about
7/14/2019
Syed . VERIFIED CUSTOMER
I told them to check for oil notification “it shows 23 days left” and the person on the phone. He accepted and said that will be taken care but today I picked up my car and still i see the oil notification. And washing wasn’t done good ????
7/14/2019
Heather A. VERIFIED CUSTOMER
Jamie was excellent. Very helpful.
7/14/2019
Keith F. VERIFIED CUSTOMER
Staff were very friendly and responsive.
7/13/2019
Frederick W. VERIFIED CUSTOMER
Great service experience and he was very professional
7/13/2019
Dowd D. VERIFIED CUSTOMER
Oil change $90 dollars the service guy lied and wrote me up for a 30,000 mile inspection after I told him I didn't want it only a oil change.. never been so mad, he stood there with his head down after he got caught lying. The paperwork had spark plugs changed and tire rotation none of these items were done to my car.. never again...
7/13/2019
Arica H. VERIFIED CUSTOMER
Excellent, personal service-attentive, gracious. Greatly appreciate!
7/13/2019
Lauro C. VERIFIED CUSTOMER
Excellent service!
7/13/2019
Douglas M. VERIFIED CUSTOMER
Thanks Jawad for the help and service recommendations and quick turnaround.
7/13/2019
Jaeyoon P. VERIFIED CUSTOMER
The service was great. Thanks.
7/12/2019
Olga K. VERIFIED CUSTOMER
Great customer service
7/12/2019
Paul M. VERIFIED CUSTOMER
Very good job.
7/12/2019
Dorit R. VERIFIED CUSTOMER
Jamie was courteous, helpful and professional. It was a smooth and easy service experience.
Thank you, Jamie
7/12/2019
Judith C. VERIFIED CUSTOMER
This was my first visit. Sinieil was very pleasant and helpful. Sibelius was away from his station and another service person helped me get my car when I got there to pick it up. He and the young man bringing my car to me we’re akso very pleasant and helpful.
7/12/2019
Alma A. VERIFIED CUSTOMER
Nikho was very professional and addressed the reason I brought the car in. He also answered other questions I had regarding my vehicle.
7/12/2019
Daniel F. VERIFIED CUSTOMER
Awesome!
7/12/2019
Renee H. VERIFIED CUSTOMER
I was told it would the car would be ready in one hour and a half
It was ready exactly on time
It was washed and serviced.
7/12/2019
Jason E. VERIFIED CUSTOMER
Didn’t fix the scratches, if anything put more in. Said they were going to clay the trunk to remove some rust colored spots that appeared after the paint job and they didn’t. Not even sure the door edge guards that I was originally supposed to get with the car are even on here either.
7/12/2019
Douglas G. VERIFIED CUSTOMER
Service rep went beyond the call of duty.
Extremely helpful, polite, and trustworthy.