My only concern was not the experience, but the fact that the rear wiper blade assembly has always streaked. I believe this may be a design issue related to the Q3 in particular. It may be related to the glass curvature and the wiper blade and or assembly not conforming properly.
6/21/2019
Mirko M. VERIFIED CUSTOMER
Nikho was very professional and clearly understood why I was bringing my vehicle in. He facilitated the service in a very expeditious manner. Overall I was pleased and would continue to bring my vehicle back for service.
6/21/2019
Joon C. VERIFIED CUSTOMER
Absolutely unsatisfied with your service. Honda service far exceeds yours. There is something wrong with the picture right? Absolutely disappointing and i will not just let it go. Thanks
6/21/2019
Paul L. VERIFIED CUSTOMER
Good job
6/20/2019
Olga K. VERIFIED CUSTOMER
Dan did a great job!
6/19/2019
Deborah S. VERIFIED CUSTOMER
Randy is always helpful and pleasant.
6/19/2019
Nayeli C. VERIFIED CUSTOMER
Randy was great!
6/19/2019
Gary D. VERIFIED CUSTOMER
Jawad is a pleasure to work with. Smart, knowledgeable and a great communicator. It’s a pleasure to work with him. He especially helped me quickly on my way out to assess a problem with my tire and provided a quote very quickly to address it.
6/19/2019
Will S. VERIFIED CUSTOMER
Great service!
6/19/2019
Fernando I. VERIFIED CUSTOMER
Good Service
6/19/2019
Gregory L. VERIFIED CUSTOMER
He took care to make sure everything was ok for us. He also arranged for us to switch to a larger loaner because we had people coming to town.
6/19/2019
John B. VERIFIED CUSTOMER
Jamie was very helpful with all my questions.
6/19/2019
Sang K. VERIFIED CUSTOMER
You has my car for 2 days (3 days including Sunday) without even looking at it. You have no updates. Didn't pick up your phone. Didn't return my messages. Total disaster of customer service. You guys are a total joke.
6/19/2019
Ryan O. VERIFIED CUSTOMER
Nikho was great and very professional.
6/19/2019
Linda K. VERIFIED CUSTOMER
Jawad was excellent! Attentive and prompt and very kind.
6/17/2019
John D. VERIFIED CUSTOMER
Jamie was very helpful. However, one of the problems for which I brought in the car was not resolved. It is an intermittent problem with the Apple Car Play phone interface, but it still persists. I will monitor and and perhaps bring it in again if it doesn’t disappear with additional software upgrades.
6/16/2019
Wendy R. VERIFIED CUSTOMER
Sino was truly outstanding. He made a complicated service experience as transparent as possible. It was my first service experience with McGrath - and I’ll be back (even though I live much closer to another Audi dealer). Please give Sino an extra ‘job well done’ - and to the technicians that diligently figured out the multiple issues.
6/16/2019
Thomas H. VERIFIED CUSTOMER
Nikho did a great job!
6/15/2019
Ken A. VERIFIED CUSTOMER
Excellent service and follow up. Jawad is a super nice guy, very helpful and knowledgeable. He provides a level of customer service which will make me return in the future. I’m pleased to have this opportunity to recognize Jawad and comment on my experience. Keep up the good work!