Extremely helpful, professional and kept me informed as to the status of my car. On a scale of 1 - 10.... definitely a 10!
4/27/2019
James S. VERIFIED CUSTOMER
Randy was great. He kept me informed and was very professional.
4/27/2019
David L. VERIFIED CUSTOMER
Amazing service!
4/27/2019
Marsha S. VERIFIED CUSTOMER
Very expensive.
4/27/2019
Ilene G. VERIFIED CUSTOMER
Nikho was great, very helpful. Seemed to be a problem with having the car ready in time, 9 1/2 hours after I left it, and I almost wasn’t able to pick it up, but Nikho helped push it through on time. Would have been a problem for me if it wasn’t ready.
4/26/2019
Thomas S. VERIFIED CUSTOMER
Nikhil was helpful, kept me updated. A nice kid. Hopefully he will stay with AMG. He's product knowledgeable.
4/26/2019
Joan M. VERIFIED CUSTOMER
Service is great.
4/26/2019
Kristin B. VERIFIED CUSTOMER
Randy is awesome!
4/26/2019
Steve M. VERIFIED CUSTOMER
Thank you!
4/25/2019
Bradley G. VERIFIED CUSTOMER
Randy was great.
4/25/2019
Eugene N. VERIFIED CUSTOMER
Jamie was wonderful and did all she could to accommodate us. However, this is the third time our cars have been in for service and/or recalls and previously scheduled car washes have been dismissed and ignored. In fact, the only time my car has been washed at your facility is when I purchased it and drove it off your lot. So, we are extremely disappointed in the service department. We would appreciate better service and attention the next time our cars are in for services.
4/25/2019
Chris W. VERIFIED CUSTOMER
It was busy when I came in and when Nikho was finished helping the person in front of me he quickly help me and got everything taken care of in a clear manner. It was a nice surprise how friendly and helpfully him and the rest of the staff are
4/25/2019
Ricardo B. VERIFIED CUSTOMER
Service department was terrible very upset they didn’t take care of the simple things i requested made drive they couldn’t even do a curtesy to fuel the truck with gas for the trouble i had gone thru special since no one called me to update my truck very upset i will not recommended
4/25/2019
Adrian B. VERIFIED CUSTOMER
Everything was very good and smooth. Good job
4/25/2019
Paul T. VERIFIED CUSTOMER
Randy is en exceptional service advisor.
4/25/2019
Nikolay K. VERIFIED CUSTOMER
Great service!
4/24/2019
Kyle S. VERIFIED CUSTOMER
In the past 2 years I have been really pleased by the service, but yesterday I was very frustrated. The feedback I was given in the message left was a laundry list of recommended services(>$2000 in additional recommended services), but over half of those I had already done in my December service (4 mos prior). When I questiined this, I was told they would check into why that was being recommended AGAIN, but never called me back. It really made me question if these were legit. If I would not have known my serv8ce history I would likely have repeated services done 10,000 miles earlier that likely werent necessary, and if they were necessary, then it would make me question the service done in December (what did I pay for then?). This seemed very odd and unprofessional to me and to top it off, I trued for several hours to reach the technician to discuss and my messages werent answered or returned. I go to this location expecting quality and service and in the past I always had that. This experience made me feel like I was getting taken advantage of and has fractured some trust.
4/24/2019
Femi . VERIFIED CUSTOMER
I am satisfied with your service generally and I really appreciate the comfort at your office. my only concern is the car wash service ,its not done well for the two times I have come in for car wash it was not properly done.
4/24/2019
Joshua F. VERIFIED CUSTOMER
Service and support is great as always. Jawad is great . Two of my rims got scratched up pretty good during the work today. I noticed when I got home and the rims weren't wet from the carwash anymore.
4/24/2019
Natalia F. VERIFIED CUSTOMER
Although the service was done in a very timely matter and the service advisor was very professional/helpful, I called twice the following business day regarding a few questions about the tires replaced but no one returned my call..