Jawad was very helpful and properly addressed my inquiries.
4/1/2019
Joe D. VERIFIED CUSTOMER
Arian was great
4/1/2019
Elma J. VERIFIED CUSTOMER
Exceptional customer service. Jawad kept me informed every step of the way while I waited for my car to be serviced, and outlined what I have to look forward to in the future. Very friendly and easy going. By far the best agent I’ve dealt with at McGrath.
4/1/2019
Arthur H. VERIFIED CUSTOMER
I am very satisfied with the service department at Audi Morton Grove. They are very friendly and professional. Arian is an excellent service consultant. He is very interested that they address any issues with my Audi.
Thank you
Arthur Don Hendricks
4/1/2019
Eduardo D. VERIFIED CUSTOMER
Great job
3/31/2019
Luis R. VERIFIED CUSTOMER
The cost of the annual check was extremely high. I love my Q7 but to do the annual inspection and change the oil (the car was running very well) it cost me $862. This is outrageous. And I was told that the battery failed the test (even though it has been working just fine). I bought the car a year ago, pre-owned and had I replaced the battery, it would have cost me another $500. So, no I am not happy with the cost of this service.
3/31/2019
Randal M. VERIFIED CUSTOMER
Jawad did an outstanding job. His professionalism and demeanor were perfect through the entire process. He did a great job representing McGrath.
3/31/2019
Rizwan F. VERIFIED CUSTOMER
The oil change was faulty, the oil spilled out of my car. I had to bring it back and leave it for three days and will hopefully get it back Monday. I had to call to get an update. Overall, the experience has been poor.
I bring my car to an Audi dealer for service because I thought it would mean the highest caliber of work and the highest quality. Instead, it has been mistakes poor follow-up. Through all of this, the manager did not even get out of his seat to address me and take responsibility for his team’s errors.
3/31/2019
Patrick B. VERIFIED CUSTOMER
Randy was great. Thanks
3/31/2019
Barry D. VERIFIED CUSTOMER
Jawad is very helpful
3/31/2019
Stanley P. VERIFIED CUSTOMER
jawad gets a 10 from me. thanks again!
3/31/2019
Shamshoun W. VERIFIED CUSTOMER
Very impressive service, quality, frirndeness and timings
3/31/2019
**** J. VERIFIED CUSTOMER
Jawad provided perfect service today. He was helpful, considerate, kind and went out of his way to double check an item that I had a question about. Fantastic!
3/31/2019
Kurt L. VERIFIED CUSTOMER
Great job
3/31/2019
Frederic M. VERIFIED CUSTOMER
Best service available
3/31/2019
Alfonso B. VERIFIED CUSTOMER
Very good customer service
3/30/2019
Tim O. VERIFIED CUSTOMER
Wheel stud caps were not installed; tire pressure monitoring wasn’t reset when new wheels mounted and triggered tpms after 5 miles; I checked tire pressure myself and then reset tpms when I got home along with installing plastic wheel stud caps ; inspection said brake system inspected but highly unlikely brake fluid was checked as when I opened the hood, there were still leaves piled around filler opening. Tech would have certainly removed debris on top of brake fluid cap to avoid contamination during inspection. Makes me wonder what other inspections were not performed.
3/30/2019
Jeremy V. VERIFIED CUSTOMER
Great service and support from Jawad, he is exceptional
3/30/2019
Stephen P. VERIFIED CUSTOMER
Jawad Sayal is the **** man.
3/30/2019
John S. VERIFIED CUSTOMER
This is the first time I came here for service. Previously I have purchased a few parts. I am likely to come back when I need Audi certified work done. Arian was most helpful and professional.