Randy pays attention to me and any questions or concerns about my Audi. He makes me feel my business is important to him and Audi MG.
11/3/2018
Robert S. VERIFIED CUSTOMER
Thanks
11/3/2018
Hallie R. VERIFIED CUSTOMER
I had my car picked up and dropped off for annual service and detail this week. The customer service at McGrath was unacceptable - no one seemed to know what was going on. I had to confirm the drop off address several times and the drop off ended up being an hour late anyway.
11/3/2018
Michael N. VERIFIED CUSTOMER
Great service. Thank you
11/3/2018
Rizwan F. VERIFIED CUSTOMER
Jawad is clearly an Audi enthusiast, knowledgeable and was focused on my needs. He is definitely a great team member! I moved to a new suburb, but I will make the drive to McGrath Audi in Morton Grove if Jawad is the one that helps me.
11/3/2018
Sabine E. VERIFIED CUSTOMER
Great customer service!!
11/3/2018
Brian P. VERIFIED CUSTOMER
I arrived at McGrath 10 minutes before 1 pm for an oil change. At 233, I went to the desk to ask how much longer as I had been sittin for over an hour, for a scheduled oil change, they, came back and said can you wait 15 more minutes for a car wash!! Really?? I waited way too long for an oil change and left with a dirty car. Not impressed!!
11/3/2018
Suzanne M. VERIFIED CUSTOMER
I live an hour away from Morton Grove. I happened to be ten minutes from there when my check engine light went on. It took a minute to convince the phone person to let me come in, but once I got there Randy was extremely helpful and after two hours my car was diagnosed and repaired and I did not have to drive back down from Wisconsin on another day. I greatly appreciated that!
11/2/2018
Kimberly P. VERIFIED CUSTOMER
Jawad was wonderful and completed everything efficiently and kept me well informed. He is excellent.
11/2/2018
Enrik B. VERIFIED CUSTOMER
NA
11/1/2018
Thomas G. VERIFIED CUSTOMER
Jawad was knowledgeable and proactive. His work is to be commended.
11/1/2018
Rebecca G. VERIFIED CUSTOMER
Randy was super friendly and helpful, and it was enjoyable working with him.
11/1/2018
Susan O. VERIFIED CUSTOMER
Professional!
11/1/2018
Yadav K. VERIFIED CUSTOMER
Nice service
10/31/2018
Leila H. VERIFIED CUSTOMER
I am happy with the service and specially with Mr. Dan who was trying to make sure that everything was the way it was supposed to be and I appreciate his assistance.
10/31/2018
James G. VERIFIED CUSTOMER
Great service
10/31/2018
Jon M. VERIFIED CUSTOMER
na
10/31/2018
David W. VERIFIED CUSTOMER
If you bring a bottle of scotch for your service guy you get faster service.