Ryan was informative, helpful, and professional. Will go back again!
1/4/2024
Anna Z. VERIFIED CUSTOMER
There was no communication from the service rep- I had to call three times just to get any information about my car.
1/4/2024
Patrick S. VERIFIED CUSTOMER
My service advisor, Tony, was great! He went out of his way to keep me updated and get answers to all of my questions during the lengthy repairs required on my Q5.
Pat Stoia
1/4/2024
Liming L. VERIFIED CUSTOMER
Great service from Ryan, he did more than what I asked him to.and get it fixed.
1/4/2024
Nahrin A. VERIFIED CUSTOMER
Quick and easy
1/3/2024
Patricia L. VERIFIED CUSTOMER
Jaylene is the ultimate sweetheart and professional. I almost took my car to Fletcher Jones but because of prior excellent experiences with Audi Morton Grove I came back and she further reinforced my loyalty.
1/3/2024
Sgq North. VERIFIED CUSTOMER
Gary was extremely helpful and informative about the issues with my car. They were all resolved and I left a happy customer again. Gary does a great job everytime I bring my car in for service
1/3/2024
Gilda P. VERIFIED CUSTOMER
Tony is absolutely awesome always takes time to listen to the clients I will not work with anyone else but Tony
1/3/2024
Hueiguan T. VERIFIED CUSTOMER
They did a good job answering my questions
1/3/2024
David L. VERIFIED CUSTOMER
Was a flawless service experience, as usual. My only complaint is that the coffee service in your waiting area has taken a step backwards — there were no creamer options and no lids. You used to have creamer and lids. So I ended up dumping the hot coffee rather than spill it all over your chairs and myself.
1/2/2024
Jay S. VERIFIED CUSTOMER
Ryan is the best
1/1/2024
Monica B. VERIFIED CUSTOMER
Tony is fantastic! He is super friendly and knowledgeable.
1/1/2024
Hector S. VERIFIED CUSTOMER
I was beyond pleased with Jaylen’s service. She was not only friendly but was updating me constantly on my vehicle and explained the repair thoroughly . She’s pleasant, customer service oriented and has amazing people skills. Great asset to your team Audi.
12/31/2023
Brian D. VERIFIED CUSTOMER
Tony did a fantastic job, my problem is with parts department. I don’t understand how a dealership doesn’t have a tire for an A5 in stock, that it has to be ordered , when there is a lot full of Audi cars that require the same tire. Poor business practice
12/31/2023
Marco L. VERIFIED CUSTOMER
Car was returned but heat issue was not fixed
12/30/2023
Meghan O. VERIFIED CUSTOMER
Ryan was awesome. He was so helpful and knowledgeable and went above and beyond. He was really great.
12/29/2023
Illana M. VERIFIED CUSTOMER
Tony is an amazing guy. Thank you.
12/29/2023
Nicki D. VERIFIED CUSTOMER
Tony was friendly and helpful. I love the treatment I get when I bring my car in for service at Audi Lakeland.
12/29/2023
William S. VERIFIED CUSTOMER
Tony was very helpful. It was a pleasure working with him.