We have been doing business with McGrath for many years and the the team who helped us - Dan H & Jerry were by far the best!
10/1/2018
Megan M. VERIFIED CUSTOMER
My only feedback is that it is next to impossible to actually call and speak to someone. I called a total of 7 times the day of my service (for updates and to check on a lost wallet) and never was able to speak to someone until right at closing time. Even when I told the receptionist that it was an emergency (when I was trying to locate my wallet) I was transferred into voicemail. There needs to be someone that you can actually speak with in the service department. I understand that it gets busy but that was really frustrating.
10/1/2018
Ernest H. VERIFIED CUSTOMER
All work done on my car as requested. Just a bit of uncertainty as to when my car would be ready.
10/1/2018
Luceyma C. VERIFIED CUSTOMER
I was completely satisfied with the way Arian Bardic handled my car service today. I highly recommend Arian.
10/1/2018
Bonnie L. VERIFIED CUSTOMER
He is very friendly and polite. I enjoyed working with him.
10/1/2018
Frederick V. VERIFIED CUSTOMER
Arian Bardic has been taking care of my car. He has improved so much and hapoy with all his hard work. He deserves an award- Frederick V
10/1/2018
Jill S. VERIFIED CUSTOMER
I wish someone had told me that my car was finished being serviced. I ended up sitting there unnecessarily for at least 20 minutes.
10/1/2018
Dmitriy P. VERIFIED CUSTOMER
Great service and timely follow-up.
9/30/2018
David P. VERIFIED CUSTOMER
Randy is always great. He is knowledgeable about the cars and the process typically used to solve the problems.
9/30/2018
Ljiljana V. VERIFIED CUSTOMER
Arian is amazing friendly and very kind and made our experience awesome thank you so much
9/30/2018
Allan S. VERIFIED CUSTOMER
Nicely done
9/30/2018
Mark E. VERIFIED CUSTOMER
Randy was very professional and accommodating
9/30/2018
William L. VERIFIED CUSTOMER
Every time I take my car for service, I look for Randy. Randy, is the best service representative in the shop. He is patient, polite and understanding. All my questions were answered and most importantly my car is up and running again.
9/30/2018
Brian L. VERIFIED CUSTOMER
Very competent and did a thorough job.
I accidentally left some personal info st the desk and they safeguarded it and returned it with my car.
Very professional
Thanks
9/30/2018
Thomas M. VERIFIED CUSTOMER
Service is 2 nd to none
9/30/2018
Carol B. VERIFIED CUSTOMER
Ahead Sayal provided excellent service. I called the next day to try to give his manager feedback about his performance. Was told I would receive and email address to do so. This never happened
9/30/2018
Michael A. VERIFIED CUSTOMER
You had my vehicle for 2 weeks. I never got an update unless I asked for one, and only half of what I brought the car in for was fixed. I was told it would be fixed on a Monday, and after not hearing anything until I asked on Thursday. Literally the worst follow up, communication, and service I've ever recieved. I should've known after it took an hour just to drop the car off for service, and there was only one person helped before me. It's obvious your service manager nor the dealership manager either have no leadership ability or are oblivious to the unacceptable experience their customers are being exposed to. I will never bring my vehicle there for service again. I will never purchase another vehicle from you. And I will share my experience with anyone looking for a vehicle