Well I had to wait 3 hours for an oil change today, I didn’t had an appointment but when I called they said the waiting time would be 1hr but I had to wait 3 hrs. And also they didn’t do my car wash that I asked for the reason they said it was closed by the time they done oil change it could have done anytime during the wait for oil change. That’s all.
9/23/2018
Balamurugan B. VERIFIED CUSTOMER
Got cleared all my queries politely. Service was good. Like it.
9/23/2018
Alan S. VERIFIED CUSTOMER
As always, perfect service.
9/23/2018
Mike M. VERIFIED CUSTOMER
Randy was and continues to be an all star. Always friendly and informative throughout the process.
9/23/2018
Agnes F. VERIFIED CUSTOMER
Arian is knowledgeable and easy to work with. He even went out of his way to take us to our car after service was completed.
9/23/2018
Aaron K. VERIFIED CUSTOMER
Great attention to detail
9/23/2018
Jacob M. VERIFIED CUSTOMER
This is the third time I’m going to audi dealer in morton grove and randy is my guy he has been great and helpful every time I go there thank you
9/23/2018
Richard D. VERIFIED CUSTOMER
Randy is awesom
9/23/2018
Alison H. VERIFIED CUSTOMER
Long wait time for an oil change. I had an appointment at 2:30 and did not leave there until 4:20! May or may not be back there. Way too short staffed.
9/23/2018
David P. VERIFIED CUSTOMER
All requested items were completed under the McGrath Advantage program. There is still one recall I am waiting for, the parts for which are not available.
9/22/2018
Susun L. VERIFIED CUSTOMER
Excellent service! Very happy with all the service everyone provided. Randy was very helpful. Thank you!
9/22/2018
Diane V. VERIFIED CUSTOMER
Excellent service!
9/22/2018
Christopher G. VERIFIED CUSTOMER
Amazing experience at Audi Morton Grove. Had issues with a car I had just purchased but they made sure to fix everything as soon as possible so that my vehicle would be in perfect condition. The customer service provided was excellent. I felt welcomed at all times.
9/22/2018
Joseph B. VERIFIED CUSTOMER
Great
9/21/2018
Marc F. VERIFIED CUSTOMER
Randy is excellent
9/21/2018
Thomas K. VERIFIED CUSTOMER
Very smooth 20000 mile check up.
9/21/2018
Maryann H. VERIFIED CUSTOMER
Wonderful service!!
9/21/2018
Robert H. VERIFIED CUSTOMER
Randy is great.
9/21/2018
Marta G. VERIFIED CUSTOMER
Arian Bardic was gracious and cordial and addressed all my issues and concerns. I had a small nick on my hood after service and he addressed the issue with a touch up and follow up. Appreciate the great customer service