Norberto was great, and really made up for the poor customer service I’ve been getting from others at your shop on the phone. I wish everyone was as helpful as Norberto.
6/6/2018
Kurt L. VERIFIED CUSTOMER
Good guys. Great communication. Very happy.
6/5/2018
Alyssa B. VERIFIED CUSTOMER
The service guys are great! The only thing I don’t understand is 3 times now I’ve made service appointments for specific services but when I arrive the computer never shows that I’ve made an appointment or what I’m there for. Last appointment I made was for oil change 2 weeks prior to bringing car in. But upon arrival it’s like I’m a walk in. It’s not the service guys fault. Seems to be a disconnect between the appointment schedulers and the service guys.
6/5/2018
Brandi W. VERIFIED CUSTOMER
Randy was awesome and it was a pleasure working with him.
6/4/2018
Eric H. VERIFIED CUSTOMER
Very fast service excellent customer service very friendly staff.
6/4/2018
Robert P. VERIFIED CUSTOMER
I was greeted immediately even though I was 20 minutes early for my appt. The car was properly serviced and returned to me washed very clean.
6/4/2018
Mariela U. VERIFIED CUSTOMER
I think you stolen my money. I you did not chafe the oil and the other thinks for the engine , the gasquet was diferent story .
6/3/2018
Debra O. VERIFIED CUSTOMER
Norberto was knowledgeable and kept me up to date with the process as I awaited my car to complete.
6/3/2018
Roman B. VERIFIED CUSTOMER
Perfect
6/3/2018
Megan W. VERIFIED CUSTOMER
Car clean should be better - really not a very good car clean at all.
6/3/2018
Eric L. VERIFIED CUSTOMER
Great service and assistance.
6/3/2018
John S. VERIFIED CUSTOMER
Car was not ready when promised and communication was embarrassingly bad
6/3/2018
Aaron G. VERIFIED CUSTOMER
Great service.
6/2/2018
Adam B. VERIFIED CUSTOMER
I arranged for loaner but none was available when I arrived. Also no one called to inform me there was no loaner. I wasted 3 hours and had to leave without service
6/2/2018
Robert I. VERIFIED CUSTOMER
Waited too long for the car to be picked up. Had to delay trip
6/2/2018
Carolina P. VERIFIED CUSTOMER
Randy is a pleasure to work with. He knows I’m particular with my vehicle and made sure to take great care of it. On top of that he is enjoyable to have a conversation with. Thanks Randy!
6/2/2018
Chris B. VERIFIED CUSTOMER
I am always treated well by your staff
6/2/2018
Asfandyar K. VERIFIED CUSTOMER
Randy is a great audi representative. He really takes care of the customers and helps them out as much as possible.
6/2/2018
Joe P. VERIFIED CUSTOMER
Norberto went above and beyond his duties in assisting. I arrived late (intentionally) to drop the keys for service the next day and he was still there--stayed even later to talk to me and register the car. The next day he communicated, followed up and made certain the repair/service was done in a timely manner given we had a situation we needed the car returned. I would highly recommend Norberto. All this was done in a pleasant & friendly attitude, unlike many who are short tempered. thanks.
6/1/2018
Geline G. VERIFIED CUSTOMER
They r all very helpful it was a very busy day that day butnorberto managed to squeeze my car to tap d oil I didn’t make any appt just drop by and I was welcome when I got there thx a lot