Mountain Grove dealer Audi we visit the place 2 days ago me and my husband we are happy with the place and with the people who get the job done specially the people at the front to Albanian guys they want to mazing job for us so we really appreciate your job and thank you for you doing so see you guys again
6/1/2018
Randy S. VERIFIED CUSTOMER
Norberto was great to work with. Very efficient, honest about the time that the repair might take, and thorough.
6/1/2018
Alex O. VERIFIED CUSTOMER
Where to start...... I dropped my vehical off 2 weeks ago. It wasn’t till a week later of me calling that someone finally returned my call and told me what was going on. It took another week for them to give me a quote about the cost, and that wasn’t until I picked up my car because it was there for two weeks. Just really bad experience over all.
6/1/2018
Edgar T. VERIFIED CUSTOMER
I will never buy from here again. Your team is filed with ****. I'm still waiting for my car to repair.
6/1/2018
Arturo A. VERIFIED CUSTOMER
Courteous
6/1/2018
Teletha W. VERIFIED CUSTOMER
I feel as though water was just thrown on my car not an actual wash. I asked for my license plates to be put on in which I was told it would be done and it wasn’t! Also with a car wash from a dealership I’m sure it’s a mini detail of the interior nothing was done! I’m highly dissatisfied with my first visit at Audi!!
6/1/2018
Jonathan W. VERIFIED CUSTOMER
Brought car in for an 8 am appointment, after calling multiple times for an update with no return calls, went to pick up the car and was told it wasn’t serviced because you were behind. I will never bring my car back to your facility and I will tell everyone I come across that this family of dealerships does not care about their customers and avoid your company at all costs. Thanks for nothing!
6/1/2018
Zaya J. VERIFIED CUSTOMER
Arian Bardic
5/31/2018
Vesna K. VERIFIED CUSTOMER
Even though the service department was very understaffed due to an adviser being out sick, (and thankfully not infecting other customers and/or personnel), Audi of Morton Grove service department provided excellent customer service in a timely and professional manner. Norberto Ilagan Jr. was efficient and made sure the service work was completed in a timely manner! I was even more pleasantly surprised that another service assistant Dan, whose last name I do not know, remembered me and greeted me by my full name after only having met me only once before during a previous visit. A+++ to Audi of Morton Grove!!
5/31/2018
Ramon C. VERIFIED CUSTOMER
The service was excellent an bery professional.
Thank You..
5/31/2018
Tony L. VERIFIED CUSTOMER
N/a
5/31/2018
Nahrein M. VERIFIED CUSTOMER
The best services thank you
5/31/2018
Elizabeth P. VERIFIED CUSTOMER
Aces!
5/30/2018
Garry F. VERIFIED CUSTOMER
Randy was very very attentive and helpful.He assisted with diagnosis of the issues with struts and scheduled time for me to bring the car on the day/time convenient for me. He also advised on proper care and schedule for changing oil and tires. This is not the first time Randy was helping and he made me feel confident that my car will be take care of in the best possible way. He is a real pleasure to deal with and I really appreciated his help.
5/30/2018
Ariunjargal S. VERIFIED CUSTOMER
Very helpful and nice
5/28/2018
Carlos D. VERIFIED CUSTOMER
It was nice outstanding experience. I will return.
The staff is very helpful and very pleasant to deal with.
5/28/2018
Todd H. VERIFIED CUSTOMER
Audi MG provides the best service i’ve Ever experienced at a dealer. Randy is a true professional.
5/27/2018
Anthony G. VERIFIED CUSTOMER
??????????
5/27/2018
Felipe G. VERIFIED CUSTOMER
I had to wait a total of 5 hours to get my car serviced. I would have appreciated if I would have been notified that it was going to take so long. I was told 45mins-1 hour wait each day. It took over 2 hours each day. I wasted too much time and I was not happy. I would have left car and came back later if I was told up front.
5/27/2018
Patrick B. VERIFIED CUSTOMER
Norberto was awesome! He communicated every step of the repair process... he is joy to work with.