On the service of the vehicle. The tech seemed to do what was needed to get me out the door timely
3/12/2018
Marcin Z. VERIFIED CUSTOMER
Full professionalism of the service
3/11/2018
Mary N. VERIFIED CUSTOMER
Car looked great! Good paint job and buff out! Thank you!
3/11/2018
Asfandyar K. VERIFIED CUSTOMER
Great service
3/11/2018
Seul K. VERIFIED CUSTOMER
Norberto is fantastic!
3/11/2018
Javed B. VERIFIED CUSTOMER
Arian was very knowledgeable, had great follow through, and represented McGrath Audi with the highest service level. He was excellent to deal with.
3/10/2018
Darien M. VERIFIED CUSTOMER
Faster than quoted time,thanks
3/10/2018
Michael G. VERIFIED CUSTOMER
Rail dust.
3/10/2018
Patrick B. VERIFIED CUSTOMER
Not sure who is responsible but I came in for a air pressure issue and somehow one of my tires was ruptured by a tech backing into a lift. Got a free tire but wtf. Would expect that an 8 wouldn't get knocked around like that.
3/10/2018
Kely I. VERIFIED CUSTOMER
I get my card in time
3/9/2018
Tatiana-Vera C. VERIFIED CUSTOMER
Daniel has been by far the most helpful and understanding person. I’ve delt with him a couple times now and couldn’t be more satisfied in how he’s fixed my problem. He’s patient, knowledgeable and professional when it came to my issue. Not only that but he’s gone far and beyond and has taught me many features I wasn’t aware about in my new car.
3/9/2018
Russel L. VERIFIED CUSTOMER
He did a great job getting me in and out quick. ????????
3/9/2018
Vasile E. VERIFIED CUSTOMER
Good!!!????
3/9/2018
Daryl S. VERIFIED CUSTOMER
Always great service by Norberto and the Morton Grove facility!
3/9/2018
Kristina B. VERIFIED CUSTOMER
I am always pleased with the service at this location. The service people are great and always very polite.
3/8/2018
Barry S. VERIFIED CUSTOMER
Arian is always so professional with all his work. When I pulled into the garage on Monday and saw that Arian was working, my mind was put to ease. I knew that he would give all that he had in himself to make sure that I would be completely satisfied. He goes the extra mile to make you comfortable in a stressful situation (something unexpectedly broke down).
3/8/2018
Joe S. VERIFIED CUSTOMER
There’s multiple reasons for my dissatisfaction, from the time it took to get out of there bc no one could get the printer to print forms so eventually they did it manually, to dealing with a flat tire on the loaner and Dan trying to charge me $325 for that when I, as a consumer, can go on tire rack and buy the same tire for $130. That’s shameful. And the only reason I even was there and needed a loaner is because Audi had a recalled fuel line on my car. Terrible experience.
3/8/2018
Clara L. VERIFIED CUSTOMER
Excellent service!!
3/8/2018
Ronald G. VERIFIED CUSTOMER
Great service. The service center is very interested in making sure the car is running per the customer’s satisfaction. Thanks for the help.
3/7/2018
Valerie G. VERIFIED CUSTOMER
I don’t like that I was told the service would be less than an hour and then when I got there I was told at least 2 hrs. I had called ahead of time to ensure they knew I was a waiter and wanted to confirm the amount of time as I had my 2 month old with me and there isn’t someone with a car seat that could pick me up. However, my service tech said he would de how quickly they could get me out of there and my car was done 96 minutes later, so I was happy they saved me some time. My other extreme frustration was that the bathrooms do not have a place to change a diaper, seems a bit odd when they definitely have space for one on the wall.