Great customer service, gave the information about the condition of the tire within the hour, and informed me about warranty and payment due. I was dropped off and picked up to and from work by Hugo while my car was getting repaired. He was the nicest and genuine individuals. Thank you Audi MG!
3/1/2018
Dennis R. VERIFIED CUSTOMER
I have no complaints about Arein, but after getting home, I found that the problem had not been fixed like I was told. (After they had the car for over 10 days)
3/1/2018
Jasmine H. VERIFIED CUSTOMER
RANDY IS AWESOME!
3/1/2018
Shamshoun W. VERIFIED CUSTOMER
Always the best
2/28/2018
Maria Fe. VERIFIED CUSTOMER
Excellent service. Commendable service advisor and technician for doing a good job.
2/28/2018
Ted A. VERIFIED CUSTOMER
Arian does his best to keep me informed during any of my service visits. He is friendly and always provides me with first class service.
2/28/2018
Theresa M. VERIFIED CUSTOMER
Great services. Thank you.
2/28/2018
Mario A. VERIFIED CUSTOMER
buy a car you gave me free oil went I would not attend because he had to pay to attend to me as it was free I commented that not
2/28/2018
David T. VERIFIED CUSTOMER
Thank you Reny, Adam and Randy for getting everything completed on the list that was needed! Greatly appreciate everything! Great service great people will always own an Audi! Thank you again!
2/28/2018
Todd L. VERIFIED CUSTOMER
I was not sure if McGrath and Arian would be able to resolve my air bag recall to be replaced with the Jiffy-Pop filled airbag. But I was assured they could make it happen and with my new airbag, if I ever get in a head-on collision, my air bags will work fine and I can enjoy fresh popped pop corn while I wait for the paramedics to arrive. Sure I may die from the collision, but I won’t die hungry.
You guys rock. Thanks for everything.
2/28/2018
Krista R. VERIFIED CUSTOMER
Everyone was very professional and helpful. Thank you!
2/28/2018
Isabella C. VERIFIED CUSTOMER
Attendant told me the car was going to be washed and 45 minutes later the car still had not been washed. I left without my car being washed. It's the 2nd time this happens.
2/27/2018
Ross M. VERIFIED CUSTOMER
Great job. Quick Service
2/26/2018
Rose E. VERIFIED CUSTOMER
Very professional and courteous staff. I like the text message follow ups with service.
2/26/2018
Michele C. VERIFIED CUSTOMER
We bought a used 2014 A5! We were treated like we were buying a 70,000 dollar Audi! We will be back!! Dan H. And Paul Bright we so kind to us!! Thanks your for making us feel like we were the most important people of your dealership!
2/26/2018
Beth S. VERIFIED CUSTOMER
I was told service would take 1 hour, but my husband waited 3 1/2 hours for service to be completed. When my husband brought the car in he was asked multiple times if we purchased the vehicle at your dealership. That should make no difference. I have purchased 3 previous cars from your dealership and have had all service performed on my current car at your dealership.
2/25/2018
Mohammad A. VERIFIED CUSTOMER
Ramadan Hoxhax provided great professional service, however, i was not happy with how the service department operates at Morton Grove Audi.
2/24/2018
Beverly P. VERIFIED CUSTOMER
Invoice was not emailed to us until after I called back even though other rep indicated it would be sent out after noberto returned from lunch. No call when car was done.
2/24/2018
Ann T. VERIFIED CUSTOMER
He was very attentive and very well mannered.
2/24/2018
Mark A. VERIFIED CUSTOMER
Norberto was a total professional the whole time I was in for service. Give that man a raise