McGrath service is professional, knowledgeable and efficient. They actually get the service done before the promised time!
2/15/2018
Renee F. VERIFIED CUSTOMER
not at all impressed with the service department. I was not greeted, Car Wash took 45 minutes, had to wait and wait for the paperwork, then told I didn't need it. When I insisted upon it, I also insisted he explain it to me. I adore my car, and I loved my salesman Dan. But this service department experience was nowhere near acceptable to me.
2/15/2018
Ayse B. VERIFIED CUSTOMER
Randy is great, whenever I come to Audi service, I am lucky that Randy took care of us, thanks to Randy, very polite, friendly and professional attitude
2/15/2018
William T. VERIFIED CUSTOMER
Adrian took real good care of me
2/15/2018
Richard S. VERIFIED CUSTOMER
Very pleasant to deal with. And surprised me with the car wash. See ya guys in another 10k !
2/15/2018
Gail B. VERIFIED CUSTOMER
Always attentive service there
2/14/2018
Pam D. VERIFIED CUSTOMER
I only hope you know and appreciate what a "GEM" you have with Norberto. Anytime I have called and asked for his help, he had been there. Not only is he knowledgeable he is also courteous and very pleasant. Every business should have a Norberto.
Please give him a huge thank you from a very pleased customer.
2/14/2018
Penny K. VERIFIED CUSTOMER
I’m pleased with the service
2/14/2018
John M. VERIFIED CUSTOMER
Customer service went above and beyond expected with an excellent turn around time!
2/14/2018
Thomas S. VERIFIED CUSTOMER
Simply put the McGrath service experience is excellent!
2/14/2018
Merci S. VERIFIED CUSTOMER
Dan was awesome. Very helpful and courteous.
2/13/2018
Lynda G. VERIFIED CUSTOMER
Top of the line service and very accommodating and friendly
2/13/2018
Jeffrey J. VERIFIED CUSTOMER
Randy is fantastic and was very helpful.
2/12/2018
Bruce J. VERIFIED CUSTOMER
He along with all the other service advisors are always very good
2/12/2018
Thomas A. VERIFIED CUSTOMER
I told the service manager my wife was going to pick up the car, I was out of town . She was handed the keys and had to get the car, it was full of snow and the tape from the new windshield was still on it . Are u kidding me she had to clean the snow off the car and walk back inside and make you aware of the tape and ask you to take the tape off , you guys took the tape off and still walked away from her to deal with the snow, I’ll drive the car this week and see how the car runs , but with regards to customer service it was a F
2/11/2018
Stephanie M. VERIFIED CUSTOMER
Ramadan was awesome. He was communicating with about the entire process of what needed to be done about my tire. Also the amount of time, about two hours, was not bad for waiting.
2/11/2018
Merry Queen. VERIFIED CUSTOMER
Thank you
2/11/2018
Leslie D. VERIFIED CUSTOMER
Dan was very courteous and explained the process well. Great job Dan
2/11/2018
Bob H. VERIFIED CUSTOMER
Professional all the way with great service
2/11/2018
David C. VERIFIED CUSTOMER
Randy was a very professional and knowledgeable service supervisor. He answered any and all questions I had very quickly. If I have any other issues I only hope to get Randy.