Fantastic, definitely a top-tier employee. Extremely nice, helpful and was kind enough to give me some tips and tricks for my car, this is definitely the best dealership I’ve ever been to and by far I think this experience was because of Bradly
10/18/2024
Hemant R. VERIFIED CUSTOMER
The valet service as per my contract was not honored in the spirit it was intended. Tony is a good man, who did a good job.
I Will never buy an Audi again
In fact, I am planning to sell this car so I don't have to deal with poor service. I spent over two hours on the phone to get my service scheduled.
If Audi wants to compete with Mercedes or BMW, they have to honor the service promise. I am done with Audi.
Dr. Rustogi
10/17/2024
Wade J. VERIFIED CUSTOMER
Tony was great and attentive to my questions. I appreciated him.
10/17/2024
Marilu B. VERIFIED CUSTOMER
Excellent service
10/17/2024
Kristen M. VERIFIED CUSTOMER
Great customer service!
10/17/2024
Monica M. VERIFIED CUSTOMER
Brad is the best. He’s my favorite to work with at Audi Lakeland.
He goes above and beyond. And if he leaves, I’ll drive to Tampa. Feel free to contact me as to why! Cheers! Monica M
10/17/2024
Arthur N. VERIFIED CUSTOMER
Sidney was very helpful and friendly. Thank you!
10/17/2024
Estela K. VERIFIED CUSTOMER
Based on our experience with serving our two current Audi’s we are absolutely considering buying a new Audi from Audi of Monterey. With two kids in college we need to keep our current Audi’s going a little longer but once one graduates it should be time for a new E-tron
10/17/2024
Ray B. VERIFIED CUSTOMER
Bradley gave me top notch service during my checkin of my vehicle to the pickup process.
10/17/2024
Linda L. VERIFIED CUSTOMER
Its always a pleasure working with Stefano, he's very professional and pleasant.
10/16/2024
Brenda Y. VERIFIED CUSTOMER
5 stars for Manny, Anthony, Nick for giving great customer service they to above and beyond to ensure that customer service is provided from their listening skills, understanding customer needs or requests, to ma'am not sure customer understanding is clear. And customer satisfaction is goal accomplished
10/16/2024
Andy I. VERIFIED CUSTOMER
The service department did a good job reminding me of the service due date approaching and got me scheduled promptly. Manny then took care of the car and got me on my way. Thanks to all involved. The only negative comment is the lead time required (a month or more) to get a loaner for a service.
10/16/2024
Henry M. VERIFIED CUSTOMER
Manny provided excellent customer service once again
10/16/2024
Howard R. VERIFIED CUSTOMER
Very respectful amd proffedionsl!
10/16/2024
Pablo D. VERIFIED CUSTOMER
Thank you so much for helping me with the Q5 growing old a bit.
Grateful for setting up the service, the mechanic’s repair, and for the drop off to and from work.
10/16/2024
Kinberly B. VERIFIED CUSTOMER
As always, Lakeland Audi is the best.
10/16/2024
Josefina M. VERIFIED CUSTOMER
Thank you so much Stefano for expediting the service we received. We truly are very grateful!
10/15/2024
Sharon H. VERIFIED CUSTOMER
Everyone was great but the codes that came up are still coming up after it was checked and determines nothing was wrong. There is a problem somewhere maybe with the computer itself. I’m on my way to Nashville on Thursday and I’m very concerned. The codes for Hill Hold and ABS plus another one that I am not sure of. I tried to get pictures but the only one I could get was Hill Hold.