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Real Reviews from VERIFIED CUSTOMERS
Javier D. VERIFIED CUSTOMER
I took my car to check and they didn't find anything and as soon as I weigh it down to drive and it started to heat up, they are sure they checked it or no longer looked at it, they had it for 8 days. Not at all
12/16/2021
Joyce H. VERIFIED CUSTOMER
You're welcome
12/15/2021
Emma M. VERIFIED CUSTOMER
Muchas gracias por su servicio estubieron excelente ????
12/15/2021
Robert G. VERIFIED CUSTOMER
Always goes above and beyond! Excellent customer service..
12/15/2021
Candice H. VERIFIED CUSTOMER
Horrible customer service. Had to call and email so many times to get any response.
12/15/2021
Alaina B. VERIFIED CUSTOMER
Don’t contact me. I’m done with this dealership.
12/12/2021
Bryon V. VERIFIED CUSTOMER
I still can’t put gas in my truck. I will bring it back next week.. 450.00 for nothing..
12/12/2021
David J. VERIFIED CUSTOMER
Thank You ????????
12/11/2021
Eduardo B. VERIFIED CUSTOMER
Thank you say czar for a job well done dealing with this deaf system is a big headache appreciate you getting it done for us
12/11/2021
Mayte K. VERIFIED CUSTOMER
Great attitude and kept me update to the status of car
12/10/2021
Kenya P. VERIFIED CUSTOMER
My overall experience was not good. When AAA dropped my car off there, I spoke to Christian and told him what happened with my car. I left my key in my vehicle. I pointed to my Jeep, he acknowledged my Jeep. I went to set in the lobby. I waited in the lobby for 2 hours to find out that Christian left my car setting there. He never called or came to the waiting area to look for me. Very bad customer service. I spoke to the manager Brian about the situation. I was not satisfied with his response. There need to be additional training for the representatives in that office, especially Christian. The office made me feel like a piece of trash.
12/10/2021
Deron S. VERIFIED CUSTOMER
Good hard worker. Give him a raise.
12/10/2021
Alan H. VERIFIED CUSTOMER
Brian did a great job. Knowledgeable, helpful and courteous.
12/9/2021
John G. VERIFIED CUSTOMER
Brian is nice. I picked my car up and the check engine light was on. Ironically it wasn’t on when I dropped it off. I’m waiting until tomorrow to finish my 10 mile driving reset. Hybrid system didn’t work correctly on the drive home which was the original problem
12/9/2021
Camille T. VERIFIED CUSTOMER
I have no idea who Luis is. All I know is you left my 89 year old diabetic husband sitting in your lobby for five hours only to tell him your machine was broken and you couldn’t fix the car even after he repeatedly Asked What’s Going on. When I spoke to the service manager and asked that he provide my Husband with a loaner car so he wouldn’t have to go back and forth he said they wouldn’t but he’s take us workout an appt. next time. Your service is Horrible and I will be sure that everyone on Yelp, google and whatever other platform I Can find knows it. You need a service manager that actually knows how to deal with the public.
12/8/2021
Veronica S. VERIFIED CUSTOMER
Ms Betzy efficiently attended my vehicle needs towards the right department. Professionally explained what needed to be fixed as well as future maintenance. Thank you for such excellent customer service.
12/8/2021
Ray D. VERIFIED CUSTOMER
May god bless all ????
12/8/2021
Yolanda S. VERIFIED CUSTOMER
Excellent great job keep up the good work
12/8/2021
Kelly H. VERIFIED CUSTOMER
My engine light was on and I can’t get my keep smogged Well got the call on what was wrong which was cool. They asked me if I wanted to get it fixed. Agreed. We’ll they never called when finished. I called. They said it was done. So I’m reading the report on the receipt. It’s says drive car a week before you get it smogged. Maybe someone should told me personally
12/7/2021
Not Provided. VERIFIED CUSTOMER
Problem is not fixed
12/7/2021