I was without my car for a week. I got two call from my tech during that time. To tell me the problem and to tell me my car was ready.
9/23/2021
Manija A. VERIFIED CUSTOMER
I wasn’t given a call on what was done. Only that it was ready for pick up. It would’ve been ideal if a service rep could’ve called and updated on what item was worked on.
9/22/2021
Diane A. VERIFIED CUSTOMER
Christian was great Car was ready on time everybody was very friendly
9/22/2021
Allen W. VERIFIED CUSTOMER
Great job on fixing my car Thanks
9/22/2021
Robert P. VERIFIED CUSTOMER
Excellent service from Cesar as always.
9/19/2021
Ron K. VERIFIED CUSTOMER
Outstanding service. Thank you Caesar.
9/19/2021
Yaniv W. VERIFIED CUSTOMER
Has taken the Jeep 4 times for the same issue. Nothing has been done and no ow you guys blame the gas stations I go.
9/19/2021
Camerina G. VERIFIED CUSTOMER
Wonderful customer service,
9/18/2021
Nieville S. VERIFIED CUSTOMER
My Service Personnel Jamie was very accurate and Helpful at all times she took her time to keep me informed with the situation of my car every step of the repair process. Her service was 100 percent and the work done on my car was perfect and Accurate. Thank you Jamie thank you Scott Robbinson. Jamie is An Asset trust me.
9/18/2021
Marie P. VERIFIED CUSTOMER
He was very helpful, polite, and friendly
9/18/2021
Jeff D. VERIFIED CUSTOMER
Everything went really good.Chris very nice
9/17/2021
Micah B. VERIFIED CUSTOMER
My truck has new scratches and the service took 3 weeks to complete.
9/17/2021
Christopher H. VERIFIED CUSTOMER
Was not called about my car being completed. Had to call multiple days to find out the status of my car. Then found out it was ready a day before I picked it up.
Also keep bringing my car in for the same concern and also get the same “result” of unable to duplicate concern. Going to have to find another dealership who will address my concerns.
9/16/2021
Jeni M. VERIFIED CUSTOMER
This is more for Brian Moore! My Jeep has had a problem since I bought it and due to COVID we finally got it fixed and then BOOM it happened again. So frustrating for a new car. He took control, kept me in the loop and took care of the problem and me! I cannot thank him enough for not only fixing my new car but being attentive and understanding with my frustration. Christian helped him get this done. Thanks so much!
9/16/2021
Rosie J. VERIFIED CUSTOMER
I do not believe my car was fixed due to my lights still on from my service shifter and my car start the same. Very disappointed.
9/15/2021
Kyle P. VERIFIED CUSTOMER
Parts were broken when car was picked up. Haven’t received call back yet.
9/15/2021
Melody P. VERIFIED CUSTOMER
Quality work!!
9/15/2021
Not Provided. VERIFIED CUSTOMER
It takes weeks to get an appointment to fix a warranty item, then when you bring it in it takes 30 or 40 minutes to get checked in.
The system is way too slow.
9/14/2021
Robert G. VERIFIED CUSTOMER
Always a pleasure having Cesar assist me when bringing in my Durango for services.
9/14/2021
Tarried H. VERIFIED CUSTOMER
The service on my car was done before the expected time. The service people were very professional and friendly.