Humberto is always a great serive advisor to work with.
8/26/2021
Howard L. VERIFIED CUSTOMER
This was our first and maybe last time using your service center. We never got updates or any real answers about our problem with the van. We had to come down to the service center to even get an answer as no one was calling us back.
8/25/2021
Catherine C. VERIFIED CUSTOMER
Very courteous and kept me updated and informed in a timely manner.
8/25/2021
Douglas K. VERIFIED CUSTOMER
The service was done much quicker than expected
8/25/2021
Shawn S. VERIFIED CUSTOMER
Cesar greeted me in person at our proscribed meeting time. He listened attentively to my concerns and confirmed my call back number. He advised me when my vehicle would be ready. Lastly, there was follow up to make sure I had no questions. Excellent job as usual by Cesar.
8/25/2021
Jesse S. VERIFIED CUSTOMER
Excellent job by Humberto. He kept me informed about my service situation.
8/25/2021
Timothy G. VERIFIED CUSTOMER
What do I need to do to get a phone call?
****-****-xxxx
8/22/2021
Abena B. VERIFIED CUSTOMER
Services was good
8/21/2021
Charles S. VERIFIED CUSTOMER
Long wait. Conflicting instructions provided by service desk. Rude service tech. Lack of update on progress of repair.
8/21/2021
Anita D. VERIFIED CUSTOMER
Thank you for keeping things simple.
8/21/2021
Veronica H. VERIFIED CUSTOMER
Jolie was very helpful, informative, and kind. She updated me everyday on my vehicle and answered all of my questions. It was great working with her. Thank you
8/20/2021
Raymond B. VERIFIED CUSTOMER
I was told that I would get a call regarding the status of my vehicle but I never did. I called three times to get this information. The service department did not resolve my problem.
8/20/2021
Richard B. VERIFIED CUSTOMER
Car was there since yesterday, but nothing was done today. Was to inconvenient to leave car another day. I could have picked it up yesterday and saved myself a $74 car rental.
8/19/2021
Yolanda S. VERIFIED CUSTOMER
Excellent job!
8/19/2021
Arthur D. VERIFIED CUSTOMER
Amazing job
8/19/2021
Walter H. VERIFIED CUSTOMER
Yeimy was very personable from the start. She did an excellent job of communicating with me throughout the process and made me feel really good about taking my car in to Scott Robinson. She showed genuine care in getting me back on the road as seamlessly as possible. What a great asset to the team! Thank you Yeimy!
8/18/2021
Diana B. VERIFIED CUSTOMER
always great service from Cesar
8/18/2021
Corry S. VERIFIED CUSTOMER
Ok
8/18/2021
Alicia T. VERIFIED CUSTOMER
It took a second time to bring my car in for it to be fix after it was there a week before it was fix and twelve calls for them to get my messge. I haven't put on freeway to see if it ok
8/17/2021
Jason H. VERIFIED CUSTOMER
Wait time for service was over a bit…but I will definitely be coming back for future service. My experience here was much better than DTLA