Always leave with confidence that my truck was taken care of!
8/17/2021
Kenneth F. VERIFIED CUSTOMER
My car was taken in on Wednesday and I didn't get it back until Monday. We realize there are delays but communication is key. Apparently the voice mail is not set up for Jolie's phone and it rings continually not allowing messages. Updates are very important for customer satisfaction. You are still our dealer of choice.
8/17/2021
Shaunae J. VERIFIED CUSTOMER
My service provider was professional, but all my concerns were not addressed. My car is as their foe 2 days and I still don’t know what the other issues are. Part of my concerns were addressed and corrected but I’m upset that it wasn’t addressed and now I will have to brink the car back and it’s an inconvenience now. Also I do not wasn’t to pay a diagnosis fee when my car was already there and paid.
8/16/2021
Tamara G. VERIFIED CUSTOMER
Christian was very professional and kind even dealing with my confusion. Should we need services again, I would like only to deal with Christian. Give him a raise!
8/15/2021
William H. VERIFIED CUSTOMER
Jolie and Tommy were the only thing positive out of a bad chain of events why comforting courteous in a home town honoring way ;do I need to say in COVID times caring seems to be missing in about every Avenue except your service bay BEST REGARDS BILLHILL
8/14/2021
Natalie S. VERIFIED CUSTOMER
Had to bring my new Chrysler Pacifica van in 3 times within weeks for the same problem...check engine light going on. Still not totally sure it was just disconnected so they didn't have to see me again.
8/14/2021
Alysa D. VERIFIED CUSTOMER
Service great once car was towed there. No one answers the phones. It’s miserable. Would totally take my car elsewhere if there was a place to do so because of this.
8/14/2021
Jacqueline W. VERIFIED CUSTOMER
Jolie was great ! Very professional and pleasant to work with !
8/14/2021
Emily A. VERIFIED CUSTOMER
Humberto is very helpful person
8/13/2021
Jennifer S. VERIFIED CUSTOMER
Working with Cesar is a pleasure. Very detailed - no surprises with no question.
8/13/2021
Alexandre D. VERIFIED CUSTOMER
Cristian was very professional and I’m very satisfied with my experience at the dealership.
8/13/2021
Wilfredo F. VERIFIED CUSTOMER
Excellent service!
8/13/2021
Todd D. VERIFIED CUSTOMER
I called several times to try to talk to someone before having my car towed. Phones were not answered, I was put on per a hold twice, I was hung up on too
8/13/2021
Patrick M. VERIFIED CUSTOMER
Thank you, Caesar! We appreciate all your help.
8/13/2021
Margaret C. VERIFIED CUSTOMER
My car read outs are now in Italian not English but that is not Her fault
8/13/2021
Ryan B. VERIFIED CUSTOMER
Took my car in for several concerns. Seem to only take care of one. Seemed like from the beginning your advisor wasn’t listening or engaged. Maybe because my vehicle is a fleet vehicle, but would hesitant to take personal car here.
It says you changed all four tire sensors. They don’t seem new.
8/12/2021
The Steve. VERIFIED CUSTOMER
Thanks good job
8/12/2021
Ryan D. VERIFIED CUSTOMER
Complimentary car wash would be a nice additional service.
8/12/2021
Danny L. VERIFIED CUSTOMER
Your dealership makes it incredibly difficult to schedule a vehicle for recall purposes. The fact that I have to leave a vehicle all day for a 10-minute procedure is crazy. For a working person it is almost impossible to orchestrate this.
8/11/2021
Michael B. VERIFIED CUSTOMER
In an emergency situation the jeep failed to go into reverse and wouldn't back up. I asked that a diagnostic be done and the trans to be inspected to find out what happened. Service called and told me to come get the car. They said the couldn't duplicate the trans failure. The diagnostic was not done.