Ceasars was very professional, and explained everything that was of an concern to me regarding my Car Service. I left feeling well satisfied of my overall experience at Scott Robinsons. Thanks for allowing me to show my appreciation.
5/26/2021
Barbara B. VERIFIED CUSTOMER
I felt fortunate to have Cesar as my service rep today. He’s the only rep I know of who has been at this dealership service dept for a number of years. Everyone else seems to ‘come and go’. Stability - long term employees - instill a sense of trust with customers.
5/26/2021
Emanuel H. VERIFIED CUSTOMER
Humberto did well. This was just a super basic service.
5/26/2021
Alberto A. VERIFIED CUSTOMER
I’m extremely disappointed, and walked away with a uneasy feeling.
I know exactly the way I handed my truck to you guys and when picked up 3 caps from my rims where missing.This awful experience makes me doubt ever bringing back my truck here for service.
5/25/2021
John S. VERIFIED CUSTOMER
Humberto is always honest and fair and it was good working with him
5/24/2021
Mayra S. VERIFIED CUSTOMER
Love coming here to get my oil change, it feels so personable and have always had great service!
5/24/2021
Celina B. VERIFIED CUSTOMER
I actually was helped by Caesar in the service department. He was very diligent and I appreciated his help! Thank you for helping me through the process Caesar
5/23/2021
Natasha J. VERIFIED CUSTOMER
I brought my car in for service due to overheating issues. The issue was unable to be determined by the machine due to the engine light not coming on. I called in at 1:30 to check on my vehicle where I was informed by the lady who answers the phone for service that she had spoken with the team and they had still then unable to determine the issue with my car. Less than 30 mins my service representative called me and gave me a list of items that were wrong with my car. I know that all of these items were not causing my overheating issue the team just didn't know anything else to do other than cover all of the list of items that ended up costing almost $1k. I know I got hustled from this company for the items and pricing however I just needed to go back to work. So your company one this time but I will never ever come back.
5/22/2021
Maira R. VERIFIED CUSTOMER
Although I was a little inconvenienced by the fact that I had to leave my car overnight because the repair wasn’t completed the same day, I appreciate that Yeimy was extremely professional and helped pushed for the repair to be completed the next day.
5/22/2021
Katie S. VERIFIED CUSTOMER
Ceaser did a really good job on my jeep! Thank You!
5/22/2021
Topia C. VERIFIED CUSTOMER
My vehicle was extremely dirty when i picked up. Had paw prints with what seemed to be mud all over my hood. The inside of my doors had hand marks with some sort of oil stains on it. This is a new vehicle. Less than a month with it. So seeing it that dirty was very disappointing.
5/22/2021
Nicole M. VERIFIED CUSTOMER
Jolie listened to me and what my concerns were. She called when she said she would and got my vehicle repaired in a very timely manner. Everything on my Jeep was fixed and I am very pleased with the service I received. Thank you Jolie and service techs! I really appreciate everything you did to get my vehicle repaired so quickly!
5/21/2021
Jose A. VERIFIED CUSTOMER
The tech failed to fully secure the inlet tube to the intake manifold and it popped off several miles away from the dealership.
5/21/2021
Terrance W. VERIFIED CUSTOMER
this was my worst time coming to this dealership
5/21/2021
Randy P. VERIFIED CUSTOMER
This place was always my go-to for my car, but my last experience was unfortunately very bad.
5/21/2021
John G. VERIFIED CUSTOMER
Yeimy is THE BEST! PERIOD!
5/21/2021
Jose R. VERIFIED CUSTOMER
El señor cesar Arizmendi, es muy amable y atento siempre tiene una respuesta y una solución para mis dudas , sin duda le recomendaría a mis amistades y conocidos para preguntar por él, muchísimas gracias por todo señor cesar a sido muy amable siempre
5/20/2021
Lani A. VERIFIED CUSTOMER
I was w/o a car for over a week. Not happy about the number of days it took, but my car seems to be working better than it was when i brought it in, so I’m happy about that. No reflection on Humberto. He helped & communicated as well as he could. I would happily work with him again. Thanks!
5/20/2021
Rebecca S. VERIFIED CUSTOMER
Yaime has excellent customer service kept me updated throughout my whole service, thank you so much