Very helpful and quick service! Awesome customer service.
5/19/2021
Jennifer D. VERIFIED CUSTOMER
After getting no attention for 5 hours new battery was installed in 5 minutes. I appreciate the push to get this taken care of and I sincerely hope that gear shifting, choking and other presumed transmission issues do not continue and or are resolved. Cesar was great when he finally was available.
5/18/2021
Trevor K. VERIFIED CUSTOMER
David was awesome. Very helpful
5/18/2021
Joy M. VERIFIED CUSTOMER
Poor communication, lack of communication, representative always appeared to be rushing me off the phone, confusing updates, no delivery on promises of completion time on vehicle. Very disappointed in my experience.
5/18/2021
Anthony B. VERIFIED CUSTOMER
Excellent Service!!!
5/17/2021
Isidro A. VERIFIED CUSTOMER
Friendly, energetic and great customer service Cesar provides.
5/17/2021
Alex K. VERIFIED CUSTOMER
Dear Sirs:
Great service and attention to my recalls etc. Please also thank the very professional Brian Moore for his diligence.
Sincerely yours, Alex K
5/15/2021
Larry J. VERIFIED CUSTOMER
Very knowledgeable
5/15/2021
Jesse B. VERIFIED CUSTOMER
I brought my car in for assessor issue with my seat belt and when I got called to pick up my car
They completely messed up my front seat motor. Now the car seat can’t be adjusted back and it’s stuck all the way at the front
It’s undrivable
5/15/2021
Gordon L. VERIFIED CUSTOMER
Very satisfied with service.
5/14/2021
Keith G. VERIFIED CUSTOMER
I was mostly satisfied, but I felt the communication was lacking. I left my car at 10:30 AM expecting a call at some point to let me know an estimate of how much time was needed. I called in around 4 PM to check the status and I was told I would get a call the next day to tell me the status. It's tough giving up your car for more than 24 hours, so it would have made the experience much better if I had some updates along the way.
5/14/2021
Larry M. VERIFIED CUSTOMER
Nice staff
5/14/2021
Zaheer G. VERIFIED CUSTOMER
No transport arrangements when the vehicle was in for a recall. Work not completed on time.
5/14/2021
Shirlee H. VERIFIED CUSTOMER
First dealership I’ve ever been to that car wasn’t washed with service
5/13/2021
Crystal D. VERIFIED CUSTOMER
Apointment was handled easily , communication of resolution for vehicle problem was fast amd accurate then pick up at the facility was easy just the wat it should be from my local dealer
5/12/2021
Amit A. VERIFIED CUSTOMER
Humberto was quick to meet my needs for providing a rental as he knew right away that the job would take a few days. He called me with daily updates and was professional. He really made the whole experience really smooth. I am very grateful to him and because of that a solid fan of JEEP! Thanks!
5/11/2021
William W. VERIFIED CUSTOMER
Yeime was great and communicated actively with me during the entire repair on my Jeep Grand Cherokee !
Excellent service experience!
Thank You!
William W
5/9/2021
Mauree S. VERIFIED CUSTOMER
Thanks!!
5/8/2021
Johnny J. VERIFIED CUSTOMER
Thanks you Cesar for everything. He was great easy to talk to a very understanding. Return my call right away and expland everything so that I could understand.