She was extremely kind, patient and knowledgeable. I will ask for her every time!
4/28/2021
Cesar G. VERIFIED CUSTOMER
David was nice but when I asked about the price kind of rushed me
4/28/2021
Edward D. VERIFIED CUSTOMER
Cesar was very helpful and professional.
4/28/2021
Amelia R. VERIFIED CUSTOMER
David Dew - Service Advisor
Scott Robinson Jeep
After reviewing my concerns, he asked to put me on hold while he spoke to his manager. My stomach turned as I prayed for mercy and favor, over and over again.
Unbeknownst to me, David and his manager interceded on my behalf qualified me to receive help from the Goodwill Chrysler/Scott Robinson Jeep fund!
Congratulations to you and your philanthropic partners. Because of your generosity, the repair cost was 100% covered!
Chrysler SRJ, take note of this
4/27/2021
Doug F. VERIFIED CUSTOMER
Amazing service
4/27/2021
David M. VERIFIED CUSTOMER
Cesar has been caring for my Jeep(s) for years, providing knowledgeable, professional service. I recommend him to other Jeep owners when they say they need work done on their Jeep.
4/24/2021
Jose P. VERIFIED CUSTOMER
Cesar is awesome and always happy to serve his customers.
4/24/2021
Edward S. VERIFIED CUSTOMER
Jolie was great. Likeable and professional. Now please take me off your call list, promotions list, and any other lists as I find them intrusive and unnecessary.
4/24/2021
Roberta R. VERIFIED CUSTOMER
Just a suggestion: if requesting a tire rotation, ask customers where the tire key is located.
4/23/2021
Jerry C. VERIFIED CUSTOMER
Dave and the tech John got in there located the problems, got it handled and I received my car in record breaking time. Dave communication was one of the key components that made this experience a joyful one. Even though I was not expecting that bill amount to know Dave and John had my best interest made it all best.
4/23/2021
Dominique R. VERIFIED CUSTOMER
Cesar was very personable, helpful and straight forward. Much appreciated!
4/23/2021
Steven S. VERIFIED CUSTOMER
Dave was excellent! Extremely informative and helpful!
4/23/2021
Kenneth A. VERIFIED CUSTOMER
Maybe there is new management but had the best experience there yesterday, past years have been terrible service happy that changed
4/22/2021
Luis Fernando. VERIFIED CUSTOMER
Great attention and service from your staff and in particular from Mr. Cesar. Thank you for your time and quality of service.
4/22/2021
Mariela B. VERIFIED CUSTOMER
Good. Job. Excellent.
4/22/2021
Barbara B. VERIFIED CUSTOMER
For the first time in a long time I was able to call the service Dept today (approx 4:30pm) and get through to someone who was polite, she transferred me to David and I was able to find out that my car was ready as promised.
4/21/2021
Logan C. VERIFIED CUSTOMER
I have never been so poorly treated by staff at any establishment ever in my life. The disrespect from management is unparalleled by any customer service venue in the world.
4/18/2021
Randolph P. VERIFIED CUSTOMER
1- they said they couldn’t find the problem, but when I picked it up it has the same problem. I bet it is an intermittent problem, but they didn’t try multiple times obviously
2- no wash of the car??