How can it take 3 hours for an oil change??
Unbelievable!!! Won't go back for any service.
3/24/2021
Shannon W. VERIFIED CUSTOMER
Cesar was awesome!! We were on a tight time frame to get the car fixed and Cesar got it done for us with time to spare and with a smile on his face.
Thank you so much for all your help Cesar.
3/24/2021
Pia H. VERIFIED CUSTOMER
I wasn’t as happy with Chrysler Roadside Assistance who charged me $110 to tow the car to you even though it was under warranty, with no explanation. The operator didn’t know why it was a “custom destination”. Now I have to try to get a refund.
3/24/2021
Christopher G. VERIFIED CUSTOMER
He is a kind person and easy to talk to. He also professional.
3/24/2021
Wayne H. VERIFIED CUSTOMER
Yeimy was very pleasant and efficient. She did not try to upsell me on anything, in fact she told me I didn't need a couple of things I asked for. I appreciate that. The service took less time than anticipated and the WiFi was fast, which made the time fly by in the quiet and comfortable waiting area.
3/22/2021
Rose R. VERIFIED CUSTOMER
Nice and professional staff. Thank you!
3/22/2021
Graham O. VERIFIED CUSTOMER
Issue that the vehicle was originally brought in for was not fixed. I had to reschedule a new appointment or go without my vehicle for the whole week while a second parts order was made.
3/21/2021
Dmitri B. VERIFIED CUSTOMER
Service advisor didn't contact me with a estimate of work to be done neither did he contact me with price of car battery.
3/20/2021
Ali B. VERIFIED CUSTOMER
Excellent service
Very friendly and attentive
3/20/2021
Jerry B. VERIFIED CUSTOMER
This was the 3rd to fix my problem. With no success. It was a big waste of time. I’ll never buy Dodge again!!!!
3/20/2021
James L. VERIFIED CUSTOMER
Cesar is a true hero.
He constantly provides services above and beyond.
Cesar is a definite credit to your dealership.
3/20/2021
Tina S. VERIFIED CUSTOMER
Very nice and fast. Great work
3/20/2021
Jose P. VERIFIED CUSTOMER
Cesar is a top notch service adviser he is Always kind and his timing is always right. He goes above and beyond providing excellent service.
3/20/2021
Rachel V. VERIFIED CUSTOMER
He was very friendly, polite, assuring and helpful,
3/20/2021
Anthony D. VERIFIED CUSTOMER
Humberto was great. Thank you!
3/20/2021
James P. VERIFIED CUSTOMER
Hood was not properly secured shut. Dried out wiper fluid trickled all over windshield.
3/19/2021
Sei Kwang. VERIFIED CUSTOMER
Thank you so much for help, Yeimy and SR CDJR.
3/19/2021
Joe E. VERIFIED CUSTOMER
i t was a difficult (put together).
the experience was terrific. i
was getting antsy because of the time it took.
but everything fell into place. there were numerous
part. thanks to advisor it all came to a successfully
completion
3/19/2021
Doran W. VERIFIED CUSTOMER
Humberto was very good on communicating with me. The hole way threw working on my car exilent customer service skills ????????
3/19/2021
Thomas O. VERIFIED CUSTOMER
Everything was efficient other than the pickup process. The wait was unnecessarily long and I was not clearly directed to my pick up location. Seems like the cashier should have been able to initiate the vehicle delivery.