David treated me like family and that’s important to me because I’m from Alabama and I have no family here in California. David Dew you have given me HOPE again on trusting STRANGERS. THANKS AGAIN TO MY BROTHER DAVID DEW !
3/13/2021
Jose R. VERIFIED CUSTOMER
El señor Arizmendy nos proporcionó un gran servicio con honradez y prontitud, como siempre, es muy amable y servicial y nos ayuda con sus sabios consejos , Gracias asear por ser tan amable
3/12/2021
Phyllis W. VERIFIED CUSTOMER
I was able to connect my phone to the Bluetooth but I don't hear the voice coming through the speakers. I hear the text messages only buy not phone calls. They can't hear me and I can't hear the caller
3/12/2021
Daniel L. VERIFIED CUSTOMER
I brought my vehicle here two times, and it took eight hours to complete both jobs. First job was for a oil change and tire rotation, and I brought the car in at open. Second job, had the horn fixed, and I also brought the car in at the open. Faster service would be great! Thanks
3/12/2021
Michelle G. VERIFIED CUSTOMER
Issue not resolved and when I call they ignore me and will not call back - I have retained an attorney
3/12/2021
Princess A. VERIFIED CUSTOMER
Yeimy was awesome.
3/12/2021
Ricardo M. VERIFIED CUSTOMER
Took my car in for an oil change. Was told vehicle wouldn't start. Found out that my fuel pump wasn't working. Service manager got my car fixed ASAP and didn't charge me for the fuel pump. He even offered me a rental which thankfully I didn't need. This is a perfect example of outstanding customer service. Thank you to the service manager and team for taking great care of me.
3/11/2021
Kasey J. VERIFIED CUSTOMER
We are very happy with Cesar and the rest of the staff who helped us with our last repair.
Thanks so much, everyone!
Kasey & Rashid Green
3/11/2021
Rupert C. VERIFIED CUSTOMER
Thank you
3/11/2021
Alfred P. VERIFIED CUSTOMER
Yeimy was great. Excellent customer service. I will gladly go back have my vehicle services there no questions asked.
3/10/2021
Raymond R. VERIFIED CUSTOMER
David told me I was in need of a " clockspring assembly" and gave me a quote of $1200.00 to have the repair done. I came home and had other places give me a price of $117.00 to $135.00 for the part! and $225.00 to install the part. I am not happy because I have been good customer and have owned 3 different Chrysler's
3/10/2021
Dorian T. VERIFIED CUSTOMER
Everything was fine except check out was confusing and very slow- there wasn’t even a line. Other than that, all was went well.
3/10/2021
Susan B. VERIFIED CUSTOMER
David Dew in your services department was great. He listened to my concerns and helped me get my issue resolved before a long road trip.
I wish you have more people like David working for you
3/9/2021
Kazuya H. VERIFIED CUSTOMER
Yeimy was actually the first person who I thought was so helpful in Scot Robinson.
3/9/2021
George R. VERIFIED CUSTOMER
Ok
3/8/2021
April C. VERIFIED CUSTOMER
David was helpful, honest, and went out of his way to explain the repairs and suggested work that I needed. He was reliable in keeping me informed with updates. David’s friendly and professional demeanor will not only insure I bring my car back to the dealership, but I will request David personally to take care of my car.
3/8/2021
Omar M. VERIFIED CUSTOMER
Scott Robinson Jeep dealer, please improve your service appointment system. I made an appointment for 7:30am. When I arrived I was told that I’ll have to leave the car for the whole day. Thankfully the time was reduced to half a day, only after I looked and sounded shocked that it would even take that long. I got my car back 5 hrs later! The recall repair was estimated to take half an hour. I do not mean to be rude, but usually when I schedule appointment somewhere it is so that I get attended to relatively quickly. If I could recommend a change in the system, I would suggest to advise everyone that it’s a first come first serve basis, and have a limit on the amount of cars that you will accept per day. I think that will remove peoples surprise when you tell them you have to keep their car for a full day.
I am thankful that the service team took care of the recall issue, and I would be willing to come back again if further repairs are needed on my Jeep.
3/7/2021
Miguel Z. VERIFIED CUSTOMER
I am very happy and satisfied with all the help Christian always provides me every time I go he is the reason I keep on choosing to go Scott Robison from were I live at I have closer dealers to go to but they do not make me feel as welcome as they do here at Scott Robinson all their team members and service advisors are so polite and professional.
3/6/2021
Scott S. VERIFIED CUSTOMER
David was fantastic to work with!
3/6/2021
Michael W. VERIFIED CUSTOMER
David is the best! So is Brian your service manager!!