Humberto was easy to reach and kept me up to date on the progress of the repairs on my vehicle. Great service!
10/17/2020
Christopher M. VERIFIED CUSTOMER
Thank you ! Always a satisfied customer
10/16/2020
Luis A. VERIFIED CUSTOMER
Came in with completely fine running car. Now it won't run at all.planing on taking back my car to see if they can solve the issue
10/16/2020
Robert F. VERIFIED CUSTOMER
Excellent experience from the entire establishment...thanks
10/15/2020
Kidadazayana B. VERIFIED CUSTOMER
DAVID DREW WAS EXCELLENT...GREAT CUSTOMER SERVICE
10/15/2020
Sarah J. VERIFIED CUSTOMER
The men that removed the decal on my steering wheel per the recall left it all black and greesy. I am very unsatisfied with the level of cleanliness from a Dealership Service center. Servicemen usually clean up after themselves.
10/15/2020
Susan H. VERIFIED CUSTOMER
My only complaint is the time it took to check out. I have a fleet vehicle and have been serving my Jeep at Scott Robinson for 4 years. They did not know how to handle it at check out so it was a lengthy process.
10/14/2020
Marty M. VERIFIED CUSTOMER
After two weeks, service on airbags still outstanding. Please direct future airbag issue to a specilist.
10/14/2020
Cesar S. VERIFIED CUSTOMER
Was definitely helpful in every way possible. Highly recommend him to everyone that goes there
10/14/2020
Sorin G. VERIFIED CUSTOMER
I took my car in two weeks ago to perform the loose steering wheel TSB, after a month they said is done and was fixed, I took the jeep home drove for a week and has the same loose steering wheel. Last week I took it back and complained that steering wheel is still loose, they said they will investigate and after a day they called me to let me know that they won't fix it further. They said they think iit derived normal. I shared with FCA a video me driving on the freeway and showing how loose the steering wheel is. So I am at an impas with jeep. Why will you not fix the car? This is a very expensive car, I paid almost $70k and for 5 months I can't enjoy, been to service 5-6 times so far. This is ridiculous.
10/13/2020
Ebony B. VERIFIED CUSTOMER
Excellent customer service
10/13/2020
Randall L. VERIFIED CUSTOMER
Yeimy was awesome!!
Highly recommend
10/12/2020
Darrin H. VERIFIED CUSTOMER
David was very helpful and friendly. I enjoyed having him help me with my vehicle.
10/12/2020
Michael S. VERIFIED CUSTOMER
Top quality service received from your staff ..
Thank You
Mike Sandoval
10/12/2020
John S. VERIFIED CUSTOMER
They were professional. But, i was charged an additional $97 dollars to have my kep programmed but it wasn't programmed. After they saw it wasn't programmed, they still charged the $97 dollars anyway.
10/11/2020
Chuck E. VERIFIED CUSTOMER
Problem still not fixed.
10/11/2020
Sunny C. VERIFIED CUSTOMER
Humberto is amazing very happy
10/10/2020
Bryan T. VERIFIED CUSTOMER
Brian Moore is the most disrespectful and belittling person I’ve ever done business with. From a customer standpoint, I’ve never been more offended by how he handled my transaction. Never recommending this dealer to anyone anytime soon.