Car was still dirty after the car wash.
Communication was a huge step forward from our prior experiences and the service was quick. Jillian is a great addition!
James was very nice and polite but your service people were extremely slow. I brought my car in fir a 9:30 appointment, even arrived 10 minutes early, and was told 1 to 1 and a half hour till completion. An hour and 15 minutes later, my car is still sitting in the same spot. I told James who immediately went over and got them going. Needless to say, I got my car @ 11:25. I told James to skip the car wash because I needed to leave. He offered to have me come back for a free detail, which was nice, but i live in Ramona so that’s not real feasible or convenient. I come there because I’ve never had any problems. I’m truly disappointed in your techs as an oil change should never take 2 hours to complete.
Edgar was cool. I’m am wondering if part of the diagnostic done on my car involved checking the air pressure and checking the volts on my air pump and air pump relay.
The only reason I keep coming back is Mike
Fue muy atento prestó atención a mi problema, fue profesional, me explico y fue paciente
Mike and the team did another Great Job. Thanks!
Edgar was very very helpful. He made sure we were taken care of. I am pleased with everything and every one Thank you
I like City Chevrolet. I used to pass by every morning and decided to stop
and have my car checked out last year. Mike Kennedy is the service rep
that helped me. I like his honesty and thoroughness. I brought it back again.
I feel comfortable and I feel things are done with integrity. He, also, listens to me
and answers my questions plus more. I’ll be back again. I like and trust City
better than the other ones. Thank you for your time. Thank you, Mike.
Have a BLESSED DAY!!
I’m satisfied with the service the person they are friendly
Mike Kennedy in service is great, always takes care of everything, great service and great prices
Excellent customer service. Lyft ride home, polite service and a washed car
I was very impressed considering it was an emergency service. Advised properly what to expect. First visit to City Chevrolet. Was fed up with bad service at original dealer (Ron Baker /Cummings). Vehicle delivered washed. Very professional and friendly. Coming back soon. Thanks for coffee and donuts. Everyone was friendly!
Mr. Kennedy kept me informed every step of the process. Delivered on time and close to the estimate.
Outstanding, as always!!!
James communicated the progress of the repair and allowed us to plan accordingly. The repair took an extra day but he had been communicated that as well in case something else comes up.
He's able to work with our situation and provide the service repair that's need immediate attention. Thank you!
Still waiting for my car service to be done.
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