Sean was very patient and helpful. I had my car serviced at City VW last year, 2018 and I believe Sean assisted me then as well. Made both experiences as pleasant as is possible in a work place situation.
C Spiers
As usual, Jack Daniels and the rest of the crew were helpful and efficient. Thanks
I am happy with the courtesy and clear explanation of what services would be done with my car when I brought it in.
Sean is awesome! Please give him a raise !
Excellent prompt and courteous service
Very professional honest service. Jack is very good. Give him a raise.
Outstanding work and reminders of what to do next.
Jack is an asset to your service department! Thanks!
Thank you Jack my car runs smoother than before ,very good job thanks.
Jack Daniels is a superior service representative
Craig was great he took care of me also. I fully trust in all of the staff. I especially trust and love Duran. He has always taken care of me and my car. He is a true professional and goes above and beyond in customer service. I am so happy he was promoted on your team, he truly deserves it. I hope he can grow even more and in your company. He always takes the time for me even when he is extremely busy. I hope you will share this with him and give him another promotion or maybe a raise he really does deserves it. He really does care and about the company. Thank you so much.
Always great service!
I appreciate the phone call reminder for service due.
Sean was amazing and I am so happy with my car!
It looks new again ??
Thank you!
Jack Daniels is AWESOME! He is always caring about his clients needs, always takes the time to explain the repairs, costs, warranties. The car was repaired in one day. He is efficient and very respectful.
Jack Daniels makes you never want to leave VW - watch out for gray haired grandmas racing VW Golfs and Beetles 10 years from now :)
Thank you!
Quality service done in timely matter my car runs better than I thought it would
Jack Daniels was awesome
Correction is Craig Busks
Craig was extremely professional and customer centric! Thank you for the personal service!
Great customer service. Easy drop off and pick up.
He is great to work with!
Excellent at his work!
Thank you!
My husband was told our appointment was scheduled at 7 a.m. The person that schedules appointments should have said something about the fact that mechanics at City Volkswagen don’t work on cars until 8 a.m. We found that out on the day of the “appointment”. Please train the people that schedule appointments to know this information. My husband sat around for an hour just to get someone to start working on our car. What a waste of time! Time is money!
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