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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9656 reviews 68%
4 star 3459 reviews 24%
3 star 227 reviews 2%
2 star 491 reviews 3%
1 star 426 reviews 3%
Review Us
Mark W.
4 out of 5
1/30/2025
Even though I live in Arizona, my business brings me to So Cal. Tim is my go-to guy for scheduling service on my truck. Knowing I would be due for service by the time I was in the area, I scheduled an appointment before I even left home. Work was done quickly and I was back on the road.
Sandra V.
5 out of 5
1/30/2025
Thank you! Mario is veryy welcoming. He made our visit very pleasant.
Maribel L.
4 out of 5
1/30/2025
My vehicle was done before the date I was told. Fast service
Willard M.
5 out of 5
1/30/2025
I have worked with Annette on 3 occasions and exceeded my expectation every time!!! Great Job Annette
Carlos M.
5 out of 5
1/30/2025
Excellent service. Raul, absolutely amazing. Never fails. Raul is the best.
Linda R.
5 out of 5
1/29/2025
Thank you he was the best
James L.
5 out of 5
1/29/2025
Annette is the type of season I like to have interfacing with my customers. You have a winner.
On Tap.
5 out of 5
1/29/2025
Fast same day service with out appointment.
Richard D.
4 out of 5
1/29/2025
Ry Lou has always been great with us and he’s always given both my wife and my my truck good service. He’s a very nice individual and explains everything quite well and I love my truck.
Larry H.
5 out of 5
1/29/2025
Mario always providing top notch service.
Patricia J.
5 out of 5
1/29/2025
Great communication and listened to all my concerns.
Terri S.
4 out of 5
1/28/2025
Mario always provide fabulous service. I love the convenience of Larry the driver. It makes scheduling maintenance so much easier knowing I have a ride. Also, he is a super nice guy.
Bryan P.
5 out of 5
1/28/2025
My first time using mobile service. Appointment was easy to schedule and allowed me to save time by staying at home for recall repair work.
Anthony C.
4 out of 5
1/28/2025
Raul took good care of all my vehicles needs and called me after my vehicle was delivered to my home to make sure all was good.
Jennifer G.
4 out of 5
1/27/2025
Service advisor was great. No issues.
Francisco M.
5 out of 5
1/27/2025
Annette was amazing.
Jose M.
5 out of 5
1/26/2025
Great service and very friendly!
Ernesto P.
4 out of 5
1/26/2025
If you had more service advisors like him, Ken Grody ford would have more business
Gabriel F.
5 out of 5
1/26/2025
He was great always a perfect experience at ford I appreciate you all
Octavio G.
1 out of 5
1/26/2025
When I was buying the car, they promised me all the windows to be tinted even the back one with the points that I was gonna get . Now just to get the two front windows. They said that I had to pay $40 plus tax because I only have $210 in points.. When I take the car in Mario, ask his coworker who has a bronco just like mine and ask him about the air conditioning in the back and he said that he supposed to get more like his now they tell me the way my bronco is is normal, which doesn’t blow any air . I don’t know if they don’t wanna do it or what I’m gonna try a different dealer see if they can fix it when you’re buying a car they promise you everything will be fixed and I see that it’s not true it for sure I would not buy another car in your dealer.

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