Scott took care of business. Also Matthew from detail was very helpful.
Service was excellent, as usual.
Daven is great, and I really value his service as should you.
However, there was the confusion with the construction upon drop off. When picking up my car, I waited over 5 minutes in line just to have someone take the return. The car in front of me was being helped by someone, which for some reason took a lot of time. There were others at the outdoor desk, but no-one came out to assist. When I finally was to receive my car, I was told to wait and someone would drive it up. I waited several minutes. I happened to notice my car parked behind me. I had to walk up to the outdoor desk to ask for my keys. Poor service.
Everyone in the service department is fantastic, especially Tim Rau. He always provides exceptional service.
Service was efficient and swift..
Evan was polite and efficient. Appreciated our brief chat and how quickly the service was completed.
Thank you
Good and friendly service
My service rep Scott was outstanding, as always
Daven is always professional and discusses with me the service that will be performed on my vehicle and the cost. Arranges a loaner vehicle when needed. He is GREAT!
South County Lexus is the best, by far, of any dealership or service center in Orange County. Maybe the world. We are moving and will miss the service.
Scott has always been great as a service advisor, he gives correct picture and advice abt your vehicle
Yes, I would give 5 out of 5, the service was excellent also; Scott is a great guy, he always help me and I thanks Scott and his service staff. Thanks
Farhad
I feel I can trust South County Lexus. Especially dealing with Scott Monge -he’s a pleasure to work with and always helpful and responsive. Thanks!
Scott was great…, appreciated his communication. He spent time showing me how the NX works since I needed a vehicle during my service appointment. He was kind, polite and respectful.
I had to wait for 15 minutes, but an employee check with me every five minutes, you had great golf, fun, and when I asked for a drinking fountain, I was shown to the snack bar, which had everything.
The loaner car was great!
My car was cleaned and ready to go at the time specified.
Overall a great experience - thank you!
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