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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8841 reviews 67%
4 star 3138 reviews 24%
3 star 204 reviews 2%
2 star 543 reviews 4%
1 star 420 reviews 3%
Review Us
Jeanne L.
4 out of 5
10/21/2022
I feel she is my advocate, has my best interests at heart
Andy K.
4 out of 5
10/21/2022
Dean is a conscientious service rep!
Tiffany P.
5 out of 5
10/21/2022
Lily was great!!! She always keep me updated on my vehicle status. She was always professional and kind. I’m thankful!
Jonathan G.
5 out of 5
10/21/2022
Lauren was very helpful, thorough and responsive. She is an excellent service advisor.
Kristy F.
5 out of 5
10/21/2022
Joe **** was very honest, helpful and very had a lot of patience.:)
Kelly J.
5 out of 5
10/21/2022
Jack La Vancil is very professional and was very nice to work with
John &.
5 out of 5
10/21/2022
Very helpful and concise with work needed done and all my options. Thank you
Juliane W.
2 out of 5
10/21/2022
My experience with all managers and and my service representative was excellent. They went above and beyond to help me with my injured Prius. Sadly after the alignment performed, the car still pulls to the side. Likely due to cars body damage... So, Yes satisfied, but not completely... Keeping my fingers crossed for my car. Prius Prime is the Best. Thanks fellas!!
Nadya R.
5 out of 5
10/20/2022
Great customer service and very helpful!
Jason G.
5 out of 5
10/20/2022
Carlos Lopez is absolutely amazing. He is truly the reason we keep coming back to Frontier and buying Toyotas. I hope he gets recognized and if you have any questions please let me know ****-****-xxxx
Luciana C.
5 out of 5
10/20/2022
Joe **** is the best. He gave me an excellent customer service. Thank you
Hubert B.
1 out of 5
10/20/2022
They forgot to put my tire valve cap in my Tire? They should check evrything before they release or return to the owner
John S.
5 out of 5
10/20/2022
Courteous staff and work done in a timely manner.
Hong L.
4 out of 5
10/20/2022
I like the fact that Valerie (@ service) reached out to have the ultimate solution to solve my key lock problem.
Melina O.
5 out of 5
10/20/2022
Excellent service from angel!!
Susan F.
5 out of 5
10/20/2022
Very nice and explained everything.
Andy H.
4 out of 5
10/20/2022
Lauren was very helpful, but the service team left my in cab filter cover on the floor and didn’t install it back correctly
Alvaro L.
2 out of 5
10/20/2022
Please call me and I will explain. ****-****-xxxx
Kelly H.
5 out of 5
10/20/2022
Always a great experience at Frontier
Marilyn A.
5 out of 5
10/20/2022
I trust Valerie to give me the best advice possible on the maintenance of my Prius. She has guided me for a number of years & I have every confidence that her superior knowledge will keep my car running well for many years to come. She is the best!!!!!

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