Tom went over and above to help me out. Tom is a great service adviser
Took longer than initially expected but communicated through it so it was no big deal.
Nathan was great got my truck done the same day 5 out of 5
I’ve had good experiences with LHM Chevy but every time that I work with Ralph my experience is exceptional. Each time that I visit LHM Chevy I’m hopeful that Ralph will be available because his levels of service and expertise exceed all others at the dealership.
Thank you for following up with me.
Joel France
Tom is great. We always appreciate that he goes above and beyond to provide the best care and customer service. He takes time to share with us the best way to keep our vehicles safe and operating properly. We are grateful for his years of support and dedication to our family and cars. He is the best.
Jon and Tami Hansen
As always, service was fast and professional, I always leave understanding completely what was done to the car and why. I've always dreaded going to a dealer for service but not with Larry H. Miller, I feel like my car is in good hands.
John did a great job getting us in and back on the road on our trip again.
I wish they would be more accurate on appointment time and speedy communication.
I brought my vehicle back to you 3 times within 4 weeks because as soon as we would take the vehicle home another issue would show up that either your technicians missed or caused. Each time I had to pay a new diagnostic fee. Finally I got fed up with you and decided to take my business elsewhere. Your prices are far to high for mediocre (at best) service. I will more then likely not be back and will not recommend you to my friends or family
When scheduling my appointment I was told it would take an hour. When I arrived I was told it would take an hour and ten minutes. After an hour and a half I looked into the shop area and saw them begin work on my oil change. It took two hours. I missed an appointment because of this.
Job always great NATE is always helpful
Very quick and excellent service
Fast and friendly service, thanks!
Very personable Explains clearly. Very satisfied with service
We love this service department Rik Noring is incredible and they always do a spectacular job
After two years of complaining about my vehicles issue with overheating, we lost our water pump over the weekend. when the problem arose our vehicle was covered on a comprehensive warranty, your technicians couldn’t seem to diagnose or find a problem with my cooling system. Now that the warranty has expired your technicians were able to diagnose a problem with my cooling system..... go figure! It cost over $850 dollars to replace a water pump and clean up a throttle body that was also giving the vehicle grief. All of these things seem to get look past or ignored when we have the vehicle in for regular services and multi point inspections. Honestly I think anyone should be outraged at this kind of service especially when it could have been prevented. Chevrolet vehicles are expensive enough up front I believe we paid nearly $40,000 and to eat costly mistakes like this really ticks me off. Most likely I will not buy another vehicle from the Larry H Miller group. They were very misleading in the sale of a certified pre owned vehicle with under 10,000 miles you guys 100% let a costumer down by not standing behind the vehicle I was sold. 0 stars, two thumbs down absolutely pathetic and dishonest.
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