No car wash, which isn’t a big deal, it came in a little muddy. The tires were rotated but the pressure was not adjusted. It makes me wonder what else they didn’t do that they were supposed to. It even states on the sheet they gave me that they adjusted the pressure, twice! The service guy I delt with was pretty good, but didn’t even look up To see if there was a service call on the flow plug. I had to tell him there was one. It would have cost me $170 bucks. He did apologize and say he was glad I mentioned it. All in all I have been treated decent, but do what you say you are going to do. Even the small stuff.
My only complaint is the wash job
John was very helpful throughout the entire diag and work performed on the vehicle. I will definitely be looking forward to working with him in the future.
Super responsive! They always take a really long time to wash my car though.
they checked everything out and the truck runs great!
The work was done quickly and satisfactory.
John was a delight to work with. I am always impressed with your team’s communication with customers. It really is a make-or-break skill for a service department. And you rock at it.
Professional, on-time, clear communication
Was pretty much what I expected. Maybe cut back on appointments until you are allowed to be fully staffed, but the staff is doing a fantastic job.
I asked for tire rotation, and they did not say on receipt that they did or not . I sent text message back to you and nobody answered. Would like confirmation that it was done , it was supposed to be free rotation with 1st service
Great communication. Went in for a simple oil change but something else was wrong. They communicated with my wife who had dropped off the truck for me of the situation. They then where sent the wrong part so the service department sent there own guy to retrieve the correct part to get the truck done. Great service.
Your people are always very responsive and polite, don’t mind waiting for service to be completed.
Always a trouble-free visit with LHM Chevy & Tom Scharliw. Everything done & done well, plus fabulous communication. Thanks...we'll be back!
Tom is always great !! The service is good !!
Rio was very helpful and got my car right in to be fixed and even replaced the battery in my key fob
Rik is conscientious, gracious, and knowledgeable. It’s wonderful to have a Chevrolet expert to provide insight and context. love working with him.
Good, Professional work. Very knowledgeable also
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