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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1945 reviews 64%
4 star 747 reviews 24%
3 star 65 reviews 2%
2 star 173 reviews 6%
1 star 120 reviews 4%
Review Us
Christy I.
1 out of 5
9/11/2019
I dropped off my car on Monday, I was given an estimated time that it would be ready by Tuesday morning, but now it’s Wednesday and I’ve called 3 times to check on the status and I’ve heard nothing back and now my calls just go to voicemail.
Georgia T.
5 out of 5
9/11/2019
Awesome job
Steve L.
5 out of 5
9/11/2019
Frank is the best
Dinara A.
5 out of 5
9/11/2019
Thank you so much! He was very professional and nice!!
Mark N.
5 out of 5
9/11/2019
Everything was great...
Alan C.
4 out of 5
9/11/2019
Very high marks for service advisor Johnny Liu as usual, responding to questions with patience and care. Wish Royal Motors would resume courtesy car washes for its loyal customers after absence for so many years.
Naftali Z.
5 out of 5
9/11/2019
Very good crevice all around
CALLAGHAN F.
1 out of 5
9/11/2019
I had cleaned my car before I brought it to service and it was returned to me quite dirty
Geoff B.
4 out of 5
9/11/2019
Hi, Cindy **** here. It looks like you need to update your contact information for us. Also on the printed reports of what was serviced not much of the detaials on the form were filled in.
ANDREW L.
5 out of 5
9/10/2019
Dan kept me updated on progress and set me up with a loaner, which was much appreciated! Great service all the way around.
Russell K.
5 out of 5
9/10/2019
Dan is very competent and professional. He answered all my questions and I was very comfortable with the services.
John F.
5 out of 5
9/10/2019
Keep up the good work!
Rachael W.
5 out of 5
9/10/2019
He is always kind and friendly
William M.
5 out of 5
9/10/2019
Ashley was very responsive, efficient, empathetic and helpful
Fleurise M.
5 out of 5
9/10/2019
She was very patient and helpful. Excellent customer service!
Gerald D.
5 out of 5
9/9/2019
Adam was great - thanks very much
Joel F.
5 out of 5
9/9/2019
Chris went beyond the call of duty to help me. He also patiently processed my late pick up
Tony T.
5 out of 5
9/9/2019
Dan was great; he welcomed me right away, kept me up to date during the day, and got everything taken care of quickly when I came to pick up the car. Thanks, Dan!
Kevin D.
4 out of 5
9/9/2019
Calmly checked me in (very busy when i arrived), updated me when they found another issue, got the car done by end of day as promised. Pretty great all around!
Reilly B.
4 out of 5
9/9/2019
My service advisor Dan is really a great asset. Totally clear communications, fast, no issues. You guys are doing a great job.

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