Frank Lee was fast, charming, informative, and helpful. Thanks!
He was kind, professional, I appreciate his service always!
I love my Jetta GLI, and it loves coming home for its regular servicing. You folks are the BEST — but please bring back the complimentary car wash. THANKS!
Aldo is amazing. He explained the work in details and provided the estimate ahead of time. Would love to work with him again going forward.
I bought your Audi care service which in my opinion basically amounted to two very expensive oil changes. Nothing else was done to the car.
I really don’t need someone to check my tires, and lights, and top off fluids For $800. I think you guys should get paid for the services you actually perform. Half the stuff that was done to my car is what service stations used to do for free not too long ago.
Service was prompt and effecient. Frank made sure all the concerns I asked about were checked during this maintenance appointment.
Frank Lee consistently delivers wonderful personalized customer service.
You’re lucky to have him.
Dianne
Thank you Frank and team for your honest, friendly and transparent service of our vehicle. We truly appreciate it.
I would really like to test drive a another Atlas V6 SE with the same trim as mine. the mechanic said the odd engine sound is from the start stop function in that engine and other VW cars that have that feature - I want see if for myself OR I would like to have it on record that I have noticed this sound for the time I drove the car off the lot. So if there are issues down the road, I have told VW and this does not come back to haunt me.
Please call me at ****-****-xxxx
I brought the car in for a recall on the wheel well liner and to identify a squeak in the steering wheel. The recall service was completed in a timely manner and the head tech that I talked to listened and was helpful in finding what was creating the squeak coming from my steering column. Unfortunately Chistopher Sung was so rude and dismissive I will no longer bring my vehicle to this location. He acted as if I was making up the problem after not hearing the squeak in the first 10 seconds. Once the problem was identified he wouldn’t take the time to hear for himself, didn’t care. While I was scheduling my follow up appointment to have the noise fixed he continued to act as if I was waisting his time. His service will be
Thank you Dwight for the excellent, thorough, and professional service!
Fantastic service! Thanks!!
Dwight was very friendly and explained the process clearly. I was very pleased with his service and hope to work with Dwight again next time I get my car serviced.
Very helpful and friendly.
Easy check in, easy check out!
Also was friendly, professional and addressed my concerns about the car was able to provide solution. Service was fast and everyone was good at giving me information
Your need to fix all your online systems to detect and warn for parts orders for recalls - or take out that option in the online booking forms. We have to bring in the car yet again because you didnt have parts. I would have expected a call not to waste my time coming in when you werent ready for us - that would be what i describe as service - not an excuse that your systems and your own people arent working together - After the fact.
Timely and Curtis service.
Chris is simply the best!
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