Dan was patient and helpful during the troubleshooting of my system warning light, battery mgmt system. A $700 battery for the i Eloop system was found to be covered by warranty so saved a bundle. Thank you.
Aldo is great. Always a pleasure
I believe I’ve worked with Frank before. He has always been sincere and honest, and helpful with the information being provided
Frank was very kind, professional and helpful. He did an outstanding job!!
Adam is the man, really helped me out in a time crunch!
Thank you again, Frank. See you next time!
The staff is amazing. My service at Royal has always been great .
jim yared and his team of mechanics at royal motors have mastered the term customer service and that’s one of the reason i come to them (from napa) for service regarding my volvo xc60. the drive might be a nightmare but i know that once i drop my car off for service or repairs, it will be in great hands. thank you royal motors.
Jim is great. Thank you!????
Chris is always very responsive and available even between service appointments when I have a question. Car is in tip top shape when I get it back.
I got notification that service had been completed, Recall service for software update was not done despite the fact that I had asked it to be done. I had to come to the shop, only to leave the car again for service to be complwted.
Frank took his time explaining exactly what the service would cover and the cost. He provided information on other areas to pay attention to moving forward. So great!
Thanks for staying connected. I love it when you guys call me and I don’t have to call you! Nancy
Johnny was top notch - vehicle delivered ahead of estimated time
Great job - quick and easy. Thanks.
Super service. They were able to diagnose and solve an issue and complete my service in a timely manner. I am always impressed with Royal auto.
Jim gave us super— ‘above and beyond’- service. Many thanks. Also his colleague, whose name I don’t know, helped us at pick-up time with a referral to a smog shop. We couldn’t have received better service. Thank you.
Jim is the best, I know we are always in good hands. He takes a personal interest in his clients and I love working with him.
Everything was done as promised, and the car was
actually ready for pick up half an hour early. What
was unexpected was that a second Audi recall that
I was unaware of were actually taken care of the
same day, saving me from another trip back for
servicing.
Social