The whole experience was great!
It all went smoothly, and Ashley is a great person to work with!
Jared and Ashley are fantastic.
Frank was great, as always.
You all ar the best! I have confidence in your work and in your two. Thanks for everything. Barbara O
I had an appointment and the parts were not available. Work was not done. I have to reschedule and it was very inconvenient
Adam always goes above and beyond. Thanks!
Dwight was very patient with all my questions.
Friendly service, accurate estimate on time and explaining the reimbursement for Uber / cab. This exceeded expectations
Klever provided great service from start (welcoming me at the repair center and explaining how the Audi area worked on Saturday), texting to keep me posted on progress, to checking me out where he explained the charges, provided a soft copy of the invoice, and confirmed everything was taken care of. Awesome!
Nearly everything was great: from scheduling an appointment to getting a heads up call for pick up.
It would be nice to have the car interior vacuumed and exterior washed (simple) as this is the standard at at least one alternate shop I’m familiar with.
Thanks!
Johnny did a great job and was a pleasure to work with as always. He and the team at Royal Auto are always professional, thorough and efficient!
Car has been in the shop 3 times trying to fix the AC which didn't work the moment I rolled off the lot. Was also missing a trunk cover and who knows what else there might be…
Wonderful as always! Thank you
Very professional service. Thank you
Chris Sung is always friendly, knowledgeable,
helpful, and a true professional. He goes out
of his way to explain exactly what is being done
to my car.
Thank you, Frank et al. for all your help. You are always very nice to work with. I hope to keep this EOS going for many many more miles! It’s a great car!
Roxanne
I worked with Ashley and with Jim Yared. Both were very professional and nice. I could not have asked for more. Upon check out, Jim took the time to show me how to take off and install a new windshield wiper. 10/10 score. Thank you!
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