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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1945 reviews 64%
4 star 747 reviews 24%
3 star 65 reviews 2%
2 star 173 reviews 6%
1 star 120 reviews 4%
Review Us
Bernard G.
5 out of 5
8/10/2019
Excellent
Rowell R.
5 out of 5
8/10/2019
Great service
Guy P.
5 out of 5
8/10/2019
Jim is great! Always keeps us informed about our car. He always goes above and beyond.
Andy K.
4 out of 5
8/10/2019
Jim is amazing!
Carlos I.
5 out of 5
8/10/2019
Good team specially with Dan Spigola, he helped me to find all I need for my vehicle and thanks also to the whole team of Royal Motors for helping me with my problem got fixed and I’m happy to be part of the family of Mazda.
WILFORD H.
1 out of 5
8/10/2019
The issue is still present.
Zach B.
5 out of 5
8/10/2019
Lee delivered absolutely perfect service. Thank you Lee!
Peter M.
5 out of 5
8/10/2019
Craig has provided me with the highest level of customer service for many years. I’m very grateful.
Brian F.
2 out of 5
8/10/2019
I was led to believe it would be much cheaper than it was in the end
Ralph Patrick.
5 out of 5
8/10/2019
Excellent job well done and quick!
Ross M.
3 out of 5
8/10/2019
Very little explanation of the charges and why services were being recommended.
Gina R.
5 out of 5
8/9/2019
Chris is fantastic! He helped me navigate a tricky situation with my car and he me great advice throughout. He is responsive and great to work with.
Don K.
5 out of 5
8/9/2019
Excellent professional service.
Jacob W.
3 out of 5
8/9/2019
Service was fine, but completed more than 24 hours after the originally promised time. Also, I would have expected a basic car wash, but did not receive one.
Raymond B.
4 out of 5
8/9/2019
Chris is the best!
Richard A.
5 out of 5
8/9/2019
Ashley is being trained by Jim Yared, one of the best in the business, and it shows in her attitude, her approach and the professionalism she displays. I have always had an outstanding experience when dealing with Jim, and Ashley looks set to continue the fine tradition he has established.
Norberto B.
4 out of 5
8/9/2019
Chris attended to our concerns and made sure we are taken cared of to our satisfaction. Gave us timely updates and got our car back to us in no time. Thank you!
Delfin F.
4 out of 5
8/9/2019
Want to really thank Johnny and the technicians for getting my car fixed despite the short notice drop in. I didn’t have to miss a day of work. You guys are awesome!!!
Mark T.
4 out of 5
8/9/2019
Jim is fantastic. He's the #1 reason I keep coming back. He's a trusted advisor.
Steven M.
5 out of 5
8/9/2019
excellent service and personable rep.

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