He was very helpful and understanding.
Tire pressure light had been coming on. Royal found a nail so thus a new $245 tire. Tire pressure light was set to off. Not ten minutes later the tire pressure light came back on. Royal called me back in. Hopefully the light stays off.
Very good quality service. Happy with the work
He took very great care of us. We had another appointment we had to get too and he was able to get our car done quickly. He was very friendly as well.
Thank you for always being reliable and professional!
I recommend royal auto to everyone I know!
Met all my needs and answered completely all my questions
great guy... excellent customer service
Fast and friendly service from Chris!
Fast, professional service. Job well done. Thank you!
Thank you Aldo! You were so helpful!
Frank got it right - at long last
Cars were backed up upon arrival and wait for service rep was 15 minutes once I got in. Adam was fantastic! Lack of organization upon arrival was first impression. Ohhh and the part needed for my car wasn’t available so I have to go back.
Dan was great he kept me updated and made the whole process painless I will continue to request Dan in the future for all my car needs
Craig has helped me on multiple occasions and has always been communicative, patient, and helpful. I appreciate and trust his reports and hope I work with him each time something comes up with my car, whether unexpected or a scheduled check.
As always, Jim was friendly, helpful, and listened patiently to my list of concerns about the car and explained what needed to be done in a clear and concise way. The service department is very efficient and professional.
I came to pick up my car today, August 3rd, after being in your care since July 24th, and the sun roof will not close now. Not only was the repair not done properly, but now I have to be without a car even longer. This is sloppy, unprofessional and not satisfactory in the least.
Greatly appreciated Adam’s friendly customer service, professionalism and communication.
Our service rep, Dwight Fleming, was excellent. He was professional, kind, and explained the work being done on my car in great detail.
Johnny was great! Very prompt and professional. He showed me the issues on my car and answered all of my questions. Really was impressed with the service! I’ll be back.
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