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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2793 reviews 73%
4 star 791 reviews 21%
3 star 67 reviews 2%
2 star 93 reviews 2%
1 star 93 reviews 2%
Review Us
Nicole L.
5 out of 5
1/27/2022
Service was excellent.thank you Phillip!
Thomas L.
4 out of 5
1/27/2022
Bonnie was very attentive to my service needs and my time spent at the dealership. It was a very pleasant experience today.
Steven H.
5 out of 5
1/26/2022
Great experience
Gail G.
5 out of 5
1/26/2022
I always have a great experience when I come to Gold Coast Cadillac service department. Everything is done professionally and my car is done when Bonnie says it will be done! As a result I am and will be a loyal customer!
James K.
5 out of 5
1/26/2022
Excellent service! Thank you!
Anthony L.
5 out of 5
1/26/2022
Well done and efficiently and pleasantly picked up by your staff. Steve and Anthony were both efficient and a pleasure to deal with.
William J.
1 out of 5
1/25/2022
There are 2 issues with my car when returned to me. 1. Tire air pressure indication. 2. There is an ALERT when I start the car. Inspection Now! Please advise what the solution will be. Regards Bill J.
Deborah S.
4 out of 5
1/25/2022
Bonnie is Excellent as always!
Frank A.
5 out of 5
1/25/2022
Very professional!
Mary Ellen.
5 out of 5
1/25/2022
Excellent
Ronald H.
5 out of 5
1/24/2022
Though I normally am assisted by Bonnie (weekdays), Phillip is just as comparable. The service does not miss a beat, that's including Jason who purposely drives vehicles to and from the reception and service areas respectively. Keep up the good work!????
Beth M.
5 out of 5
1/24/2022
Great Service and thank you!
Anthony J.
5 out of 5
1/24/2022
Always satisfied with the quality of work. Very pleasant team of employers and I would definitely recommend them to family and friends. Thank you Gold Coast Cadillac for your service.
Cynthia C.
5 out of 5
1/23/2022
Excellent service, as always! Phillip was very professional and courteous! A 10!
George B.
5 out of 5
1/23/2022
Very satisfied
Arielle F.
1 out of 5
1/23/2022
Check engine light came back on an hour and thirty minutes after leaving the dealership for service and $935. Totally unacceptable- was without a car for three days and now have to bring it back in on Monday. Very EXTREMELY unhappy on top of an issue with the sales department.
Mellisa B.
5 out of 5
1/23/2022
He was very nice
George D.
5 out of 5
1/23/2022
Extremely professional,
Andrew S.
5 out of 5
1/23/2022
Bonnie was excellent!
Frank P.
5 out of 5
1/23/2022
Service was prompt and professional

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