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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2793 reviews 73%
4 star 791 reviews 21%
3 star 67 reviews 2%
2 star 93 reviews 2%
1 star 93 reviews 2%
Review Us
Maryellen M.
5 out of 5
1/19/2022
John was amazing to work with..He continually kept me posted on what was happening and the progress.Outstanding employee!!!!!!.
Patrick C.
4 out of 5
1/19/2022
Bonnie was exemplary in her service I can't speak more highly of her
Michael K.
5 out of 5
1/19/2022
Fantastic service as always
Charles M.
5 out of 5
1/19/2022
Thank you, great job!
David W.
5 out of 5
1/19/2022
Really happy with the valet pickup and drop off of my car for service. 8 appreciate the repair being done same day. Thanks
Leon S.
5 out of 5
1/18/2022
Bonnie was great
Nancy W.
5 out of 5
1/18/2022
John was very professional he was very friendly and answered all my questions thank you John
Tim C.
5 out of 5
1/18/2022
Great job as always.
Brian K.
5 out of 5
1/18/2022
Always loved Cadillac and their staff
William D.
2 out of 5
1/17/2022
Was the worst repair experience ive ever had anywhere!! I would definitely like someone to contact me about it,my number is ****-****-xxxx I will tell now that the people who were very helpful were,Angela and I believe his name is Juan at the loaner desk,they were a pleasure to deal with, the service that was provided not so much!! Please feel free to contact me because you should be aware of what transpired!! Thank you for your time
Jennifer C.
5 out of 5
1/16/2022
Bonnie provides outstanding customer service!!
Michael B.
5 out of 5
1/16/2022
Great service, as usual, thanks
Joseph S.
5 out of 5
1/16/2022
Bonnie was awesome !! In and out as promised. Always happy with Gold Coast Cadillac Service.
Debra G.
4 out of 5
1/16/2022
Coming back on the 18th
John C.
5 out of 5
1/16/2022
Good service. Thanks
Joseph P.
5 out of 5
1/16/2022
Thank you
Craig M.
5 out of 5
1/15/2022
Excellent service!!! Bonnie was on Point ! Thanks
Frederick L.
5 out of 5
1/15/2022
John provided excellent service
C B.
5 out of 5
1/15/2022
I've been coming to Gold Coast for years. I wouldn't use any other service agent assistant than Phil. I ask foe him. He ALWAYS exceeds my expectations. WWonderful disposition with customers and great at communicating what the car issue is. He really does an amazing job. I hope Gold Coast takes good care of him!!! Well done Phil. Craig Rosenberg
Geraldine M.
5 out of 5
1/15/2022
I was glad to see the inside of the car was cleaned. Thank you. Bill was nice to deal with.

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