I would assume after having spent $5,000 on repairs that the car would have been washed and vacuumed inside. It was not. Disappointing
Though employee was very kind and helpful, a few deficiencies I was disappointed in:
Was not told report of vehicle inspection.
Asked for vehicle to be charged but it was not.
Very rushed to pick up vehicle by staff, who appeared to be trying to leave early for the day.
One exception, I had 3000 reward points and asked the cashier how to redeem them. She didn’t know and sent me back to Julio who knew a little about it and eventually figured out how to redeem and print the voucher. Unfortunately he only redeemed 1000 points worth $5 instead of 3000 worth $15! A rewards program is only a good as the customers ability to be rewarded. I’m not sure how long the points are good for, but my best guess is that by my next visit they will have expired! Just thought someone should know! WILLIAM C
Mario is always such a big help and very understand I would not want to get any help from anyone else! Thanks Mario!
The service staff always are friendly and looks after my vehicle with care
Mr. Rosales provides excellent service. He was very attentive to my concerns and allowed me to voice my thoughts. A great Representative for Martin Chevrolet.
Great service writer. My vehicle was serviced very fast. Thanks
Mario is always very attentive and he listens joust as well.
Everything went well, I was very satisfied with Eduardo, he was very attentive and answered all my questions.
Mario went out of his way to accommodate my needs, and provided excellent service. I am very pleased with this experience and hope to have Mario as my representative in future appointments.
Everything went smooth and fast.
Thank you for a pleasant service experience.
Your service team is always so efficient. Thanks!
Richard is the BEST!!! He always aims to help as much as he can. Very nice personality. I tell my friends/family to ask for him!
Do you mean the manufacturer of the battery that was installed?
Had to wait 1 month for the part to arrive
He’s a great service writer, knows his stuff, is very helpful, and precessional.
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