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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7599 reviews 71%
4 star 2185 reviews 21%
3 star 202 reviews 2%
2 star 371 reviews 3%
1 star 301 reviews 3%
Review Us
Isaac G.
5 out of 5
3/5/2025
Randy did a great job . Everyone was terrific. Appreciate, Jeanette Goodman
Audrey G.
5 out of 5
3/5/2025
Randy is an excellent service advisor
Susan M.
5 out of 5
3/5/2025
Alma couldn’t have been more delightful! Very experienced,knowledgeable, and so friendly and warm. Made the whole experience easy and carefree.
Lisa S.
4 out of 5
3/5/2025
Not sure my original survey went thru? Ben is great. Always takes care of me and I completely trust what he is saying.
Cecilia P.
5 out of 5
3/5/2025
Excellent service, the staff, the technicians, the driver, all are excellent. They provided me an excellent service! I will come back!
Barlow W.
4 out of 5
3/4/2025
Ben was great. He really helped me understand my options. The service team got me on the road in the timeframe indicated. Thank you! Nancy Westcott
John N.
5 out of 5
3/4/2025
Excellent service and the mechanic was great also.
Rogelio M.
5 out of 5
3/4/2025
Me encantó cómo me atendió alma y la recomiendo
Michael R.
5 out of 5
3/4/2025
Mario is always very helpful
Jon S.
4 out of 5
3/4/2025
All went well as planned
Gavin J.
5 out of 5
3/4/2025
Ben was very professional and courteous.
Carolyn 'Libby'.
5 out of 5
3/4/2025
David Liss is the best! He really cares for his customers, and that shows in his communications and efforts to do right by his customers. Thank you!!
Anne M.
5 out of 5
3/3/2025
Friendly, efficient service
Agnivesh K.
5 out of 5
3/3/2025
I wanna thank you David how he handle everything. He is very nice and calm person. Everything was very good. This was my second time that I came to here. And I will continue my relation like that. Thank you team, Putnam. thank you David
Asha L.
5 out of 5
3/3/2025
As always Randy provided me with exceptional service. A rare experience. Randy's positive and happy attitude is something to look forward to when coming in for service.. Appreciate the excellent service provided -Thank you
Patricia K.
5 out of 5
3/2/2025
Randy, Robert (sales) and Peter (service tech) were all excellent and helpful.
Andre Y.
5 out of 5
3/2/2025
David was excellent. Very friendly, explained my options very well. Would absolutely work with him again.
Matthew S.
4 out of 5
3/2/2025
The whole process was great and smooth, from dropping off the car, receiving a loaner, picking up the car after the service. We had polite customer service until someone who was named Wendy. She scared us when she made some hard punishment statement to the team.
Renee C.
5 out of 5
3/2/2025
Good communication, I always knew what was going on and as soon as my vehicle was ready.
John S.
5 out of 5
3/1/2025
Thanks for a great first time experience with the Putnam Lexus service center!

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